Fort Lauderdale, 33312, FL,
United States
BrandsMart USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BrandsMart USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 BrandsMart USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BrandsMart USA has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, nuVizz TMS Route Planning and Optimization for Real-Time Transportation Visibility in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BrandsMart USA is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , nuVizz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BrandsMart USA revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BrandsMart USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nuVizz | Legacy | nuVizz TMS Route Planning and Optimization | Real-Time Transportation Visibility | SCM | n/a | 2016 | 2016 |
In 2016, BrandsMart USA implemented nuVizz TMS Route Planning and Optimization, deploying a Real-Time Transportation Visibility application to enhance its appliance and furniture white-glove delivery experience. The deployment leveraged nuVizz's nuDeliverIt mobile delivery tracking TMS to introduce live shipment visibility and mobile delivery workflows for drivers.
The implementation included real-time tracking, electronic proof-of-delivery, customer notifications, and in-app feedback, combined with routing and optimization capabilities to coordinate last-mile schedules and driver assignments. nuVizz TMS Route Planning and Optimization was configured to support mobile proof capture workflows, automated customer communication modules, and route orchestration aligned to field execution.
Deployment targeted transportation and last-mile processes across BrandsMart USA's U.S. white-glove delivery operations, impacting delivery operations and customer service workflows. Rollout in 2016 aimed to improve on-time performance, delivery accuracy, and customer communication, while standardizing proof-of-delivery and notification processes and capturing in-app feedback for operational review.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
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|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
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|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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