Bredenoord
Zutphensestraat 319,
Apeldoorn, 7325 WT,
Netherlands
Apeldoorn, 7325 WT,
Netherlands
31 55 301 8501
Utilities
Bredenoord Technographics
Bredenoord Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bredenoord and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Bredenoord employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bredenoord has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Craft CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bredenoord is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bredenoord revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bredenoord intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bredenoord Tech Stack and Enterprise Applications
Bredenoord AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bredenoord deployed LiveChat on its public website to provide web-based customer engagement and support. Bredenoord implemented LiveChat, categorized under Chatbots and Conversational AI, to support customer service and technical support business functions via its website. This configuration positions LiveChat as the primary digital channel for inbound customer inquiries and pre-sales questions. The LiveChat implementation uses a web-embedded chat widget and standard Chatbots and Conversational AI capabilities such as real-time messaging, automated greetings, canned responses, transcript logging, and agent routing to frontline teams. Operational coverage centers on website traffic and customer-facing service teams, with governance oriented around chat handling workflows and escalation paths to field technicians and support engineers. The deployment emphasizes agent-operated conversational workflows and structured transcript retention for case handoff, aligning the LiveChat application to Bredenoord customer service processes.
|
Bredenoord Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bredenoord deployed Microsoft 365 as its primary Collaboration platform. Microsoft 365 is referenced on Bredenoord's website and serves the Netherlands-based utilities company with approximately 200 employees.
The Microsoft 365 implementation centers on core Collaboration modules, including Exchange Online for enterprise email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for user file sync, and the Microsoft 365 security and compliance toolset paired with Azure Active Directory for identity and access management. Configuration emphasis appears aligned to standard collaboration workflows, including document versioning, team sites, and unified communications.
Operational coverage spans corporate business functions such as communications, document management, and team collaboration, with governance focused on centralized user provisioning, role based access controls, and policy driven compliance settings. Bredenoord Microsoft 365 Collaboration supports IT and business users across departments, and the public reference to Microsoft 365 on the corporate website signals an embedded, organization wide collaboration posture rather than an isolated pilot.
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Bredenoord Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Bredenoord deployed Craft CMS on its public website. Bredenoord implemented Craft CMS as its Web Content Management platform to support marketing and communications and to centralize website content authoring.
The implementation focuses on structured content modeling, template-driven rendering, asset management, and role-based editorial workflows typical of a Web Content Management solution. Craft CMS provides a control panel for authors and editors and flexible field types that enable content reuse across pages and sections of the site.
Craft CMS is used as the system of record for published web content and powers the corporate web presence, tying the content store to front-end templates and the site’s asset delivery processes. The deployment supports marketing and communications teams and the digital production workflow for managing pages, media, and published content.
Governance has been realized through role and permission configuration alongside editorial approval workflows to control publishing and enforce content model rules. Templating rules and structured content governance standardize page composition and help maintain brand and information consistency across the website.
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Bredenoord CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
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|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Bredenoord EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2020 | 2020 |
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Bredenoord PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Transactional Email | PaaS |
|
2020 | 2020 |
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Bredenoord IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Bredenoord
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bredenoord Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bredenoord IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bredenoord digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bredenoord Technographics
Bredenoord is a Utilities organization based in Netherlands,
with around 200 employees and annual revenues of $25.0 million.
Bredenoord operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Craft CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Bredenoord has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Pixel & Tonic.
Bredenoord recently adopted applications including
Craft CMS in 2021, LiveChat in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bredenoord’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bredenoord’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bredenoord technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.