Brennan IT
Level 18, Tower Two, 200 Barangaroo Ave,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 3 0050-0000
Professional Services
Brennan IT Technographics
Brennan IT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brennan IT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Brennan IT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brennan IT has purchased the following applications: Sage Lockstep for AR Automation in 2019, JobAdder ATS for Applicant Tracking System in 2008, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brennan IT is running and its propensity to invest more and deepen its relationship with Sage , JobAdder , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brennan IT revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brennan IT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Brennan IT Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Lockstep | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Brennan IT implemented Sage Lockstep as its AR Automation solution, building on an initial adoption of Lockstep Collect in 2017. The implementation targeted the accounts receivable and collections function within the companys professional services operations in Australia, with the stated objective of automating manual spreadsheet work and task assignment to avoid adding headcount.
Brennan IT deployed Lockstep Collect capabilities to centralize collections workflows, automate payment reminders, and assign collector tasks through a shared collections workspace. Configuration emphasized role-based task assignment and a single source of truth for account status, enabling collectors to see assigned accounts and daily tasks, and to log account notes directly into the system rather than maintaining separate spreadsheets.
Operational scope covered the AR department and customer-facing collections activities, with process changes to shift collectors from manual reconciliation to prioritized outreach and relationship management. Notes capture and centralized task lists were implemented to comply with Australian privacy requirements and to eliminate duplicate data entry, preserving auditability for account interactions.
Governance was restructured around the new system, with collectors required to record account notes directly in Lockstep Collect and supervisors using the centralized task queue to manage workload. Outcomes reported by Brennan IT include an annual time savings of 1,900 hours, a 22 percent reduction in days sales outstanding, and an additional 1.8 million dollars in cash collected, while growth did not necessitate proportional headcount increases.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2008 | 2008 |
In 2008, Brennan IT implemented JobAdder ATS. JobAdder ATS is used as the Applicant Tracking System embedded on Brennan IT's careers portal, with the public application flow routed to JobAdder's hosted application endpoint and the JobAdder ATS apply URL integrated into the website.
The deployment is focused on recruiting and human resources functions across Brennan IT in Australia. Configuration emphasizes job posting management, candidate tracking, application form capture, resume parsing, interview scheduling, and workflow automation for requisition to hire within the Applicant Tracking System. Applications submitted on the website ingest directly into JobAdder ATS for structured candidate lifecycle management, and operational governance places ownership of recruitment workflows and status updates with the internal talent acquisition team to centralize approvals and interview coordination.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Brennan IT deployed Zendesk Chat on its website. The deployment places Zendesk Chat as the web channel within the Chatbots and Conversational AI category to support customer engagement and web based support functions.
The implementation centers on the Zendesk Chat live chat widget embedded across the corporate site, providing real time messaging, visitor targeting and transcript capture consistent with Chatbots and Conversational AI capabilities. Configuration priorities appear to include chat routing and agent presence management, canned responses for repeat inquiries, and session logging for follow up by support staff.
Operational scope is the public website, where the chat channel is operated by frontline web support and customer service teams to handle inbound inquiries and lead qualification. Governance is likely lightweight and focused on web channel policies, agent routing rules and retention of chat transcripts to align with standard support workflows.
Brennan IT Zendesk Chat Chatbots and Conversational AI supports web based customer support and engagement, with the implementation emphasizing an embedded chat widget and agent console model common to conversational support deployments.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Brennan IT
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| No data found | ||||||
Apps Being Evaluated by Brennan IT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brennan IT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brennan IT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Brennan IT Technographics
Brennan IT is a Professional Services organization based in Australia,
with around 1000 employees and annual revenues of $100.0 million.
Brennan IT operates a diverse technology stack with applications such as
Sage Lockstep, JobAdder ATS and Zendesk Chat,
covering areas like AR Automation, Applicant Tracking System and Chatbots and Conversational AI.
Brennan IT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, JobAdder and Zendesk.
Brennan IT recently adopted applications including
Sage Intacct in 2021, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brennan IT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brennan IT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brennan IT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.