AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Brett Robinson Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chartbeat Legacy Chartbeat Analytics and BI Analytics and BI n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TravelNet Solutions Legacy TravelNet Track Pulse Contact Center Call Center CRM n/a 2020 2021
In 2020, Brett Robinson implemented TravelNet Track Pulse Contact Center, a Call Center application from TravelNet Solutions to centralize reservations and guest interactions. The deployment uses TrackSuite with TrackPulse to operate a 20-seat reservations and contact center, consolidating guest and reservation data for faster handling and expanded upsell opportunity. The solution was selected after a 2020 evaluation and supports reservations and CRM workflows across the companys Alabama operations. Configuration focused on centralizing guest and reservation records inside TravelNet Track Pulse Contact Center and instrumenting agent workflows for reservations handling, guest profile lookup, and scripted upsell processes. Integrations and data consolidation occur within the TrackSuite environment to streamline reservation-to-CRM workflows and reduce handoff friction in call handling. Operational scope covers a single 20-seat contact center serving Alabama properties, with governance organized around contact center orchestration, centralized data stewardship, and standardized upsell and reservation workflows. The implementation is reported to have reduced operational costs by about 40 percent and improved call center efficiency and direct sales across their Alabama operations.
CRM CRM 2022 2022
Customer Support CRM 2016 2016
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2008 2008
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2018 2018
Tag Management CRM 2014 2014
Tag Management CRM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2010 2010
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Brett Robinson
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Brett Robinson Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Brett Robinson Technographics

Brett Robinson is a Leisure and Hospitality organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Brett Robinson operates a diverse technology stack with applications such as Chartbeat, Slack Connect and TravelNet Track Pulse Contact Center, covering areas like Analytics and BI, Collaboration and Call Center.

Brett Robinson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chartbeat, Salesforce and TravelNet Solutions.

Brett Robinson recently adopted applications including Slack Connect in 2022, TravelNet Track Hospitality CRM in 2022 and Microsoft Clarity in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates Brett Robinson’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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