Boston, 2115, MA,
United States
Brigham and Womens Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Brigham and Womens Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18630 Brigham and Womens Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brigham and Womens Hospital has purchased the following applications: Skillsoft Percipio Platform for Learning and Development, Skills Intelligence in 2017, Cognizant TriZetto QNXT for Core Admin Processing System in 2018, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brigham and Womens Hospital is running and its propensity to invest more and deepen its relationship with Skillsoft , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brigham and Womens Hospital revenues, which have grown to $9.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brigham and Womens Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skillsoft | Legacy | Skillsoft Percipio Platform | Learning and Development, Skills Intelligence | HCM | n/a | 2017 | 2017 |
In 2017, Brigham and Womens Hospital implemented Skillsoft Percipio Platform as its Learning and Development,Skills Intelligence solution. The deployment addressed explicit proficiency requirements, with staff required to learn and acquire proficiency in EPIC, Percipio, Microsoft Office, fax machine, telephone, copy machine and other Partners supported applications and office equipment necessary to complete job duties.
The implementation emphasized core Learning and Development,Skills Intelligence capabilities, including a broad content library, curated learning paths, skills assessments, and automated competency checks to certify role readiness. Skillsoft Percipio Platform was configured to deliver role-based curricula and microlearning for both clinical and administrative responsibilities, aligning course assignments to job functions and required proficiencies.
Operational coverage targeted clinical staff workflows involving EPIC proficiency and administrative teams needing Microsoft Office and office equipment skills, with training content mapped to those functional requirements. The deployment supported proficiency acquisition and ongoing skills upkeep through assessments and instructor-curated content, maintaining a clear relationship between Brigham and Womens Hospital Skillsoft Percipio Platform Learning and Development,Skills Intelligence and business functions responsible for patient care and administrative operations.
Governance centered on role-driven assignment and completion expectations, with processes to enforce that proficiency in listed systems and equipment is a condition for performing specific job duties. Training administration relied on configured learning paths and assessment outcomes to document staff capability against stated job requirements.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Brigham and Womens Hospital implemented Cognizant TriZetto QNXT as its Core Admin Processing System to centralize adverse determination and utilization management correspondence workflows. The deployment placed Cognizant TriZetto QNXT at the center of Utilization Management and Care Management operations within the Mass General Brigham Health Plan environment, providing a single application for letter generation, authorization status, and member notification processes.
Cognizant TriZetto QNXT was configured to support core capabilities typical of a Core Admin Processing System, including template driven correspondence, authorization record updates, adverse determination processing, and mail set orchestration with required attachments. Staff responsibilities documented in supporting operational roles included proofreading and composing adverse determination letters, validating that letter attributes match the clinical record in QNXT, coordinating reprint and deletion actions, and ensuring turnaround times align with state regulations and plan contract guidelines.
Operational coverage focused on the Utilization Management Care Management Department, provider and member communications workflows, and cross functional collaboration for peer to peer reviews and internal medical director coordination. Governance controls embedded in the rollout included quality checks for non compliant determination letters, escalation paths to leadership for potential erroneous adverse determinations, maintenance of departmental process documentation, and feedback loops to reduce errors and improve templates and processes.
The implementation positioned Cognizant TriZetto QNXT as the authoritative system for composing and dispatching adverse determination notifications and for updating authorization status, with explicit operational expectations that letters are generated and mailed with required attachments and that authorizations are updated appropriately. Daily use cases and job level responsibilities such as composing adverse letters, matching templates to clinical attributes in QNXT, and coordinating peer reviews illustrate how Brigham and Womens Hospital aligned application configuration, governance, and Utilization Management workflows around the Cognizant TriZetto QNXT Core Admin Processing System.
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Medical Practice Management | ERP Services and Operations |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Interactive Voice Response (IVR) | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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