Brightview Senior Living
218 N Charles St,
Baltimore, 21201, MD,
United States
Baltimore, 21201, MD,
United States
1 888-566-8854
Healthcare
Brightview Senior Living Technographics
Brightview Senior Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brightview Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Brightview Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brightview Senior Living has purchased the following applications: FIS Integrated Payables for AP Automation in 2020, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2020, Voyager EHR for Electronic Health Record in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brightview Senior Living is running and its propensity to invest more and deepen its relationship with FIS Global , Yardi , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brightview Senior Living revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightview Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brightview Senior Living Tech Stack and Enterprise Applications
Brightview Senior Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020 Brightview Senior Living implemented FIS Integrated Payables as part of an AP Automation program to centralize Accounts Payable operations. The deployment targeted the Accounts Payable services team based in Baltimore and emphasized voucher processing, vendor setup, cash disbursement management, and daily AP ticketing workflows.
The FIS Integrated Payables implementation focused on typical AP Automation capabilities including automated invoice capture and processing, voucher workflow orchestration, vendor master configuration, payment execution controls, and bank reconciliation routines. Technical work included designing business logic to stabilize integrations and prevent application failures, and reconfiguring SAP Concur database logic to align Concur transactional data with Yardi Voyager 7 financial records.
Integrations were explicit and operational, FIS Integrated Payables was integrated with Yardi Voyager to automate office operations and to support financial data flows, and the project involved collaborative reconfiguration of SAP Concur with Treasury, IT, and Accounting stakeholders. Operational tooling and knowledge management used SharePoint, Camtasia, Visio, and PowerPoint to document processes and deliver training to roughly 4000 training associates and supervisors.
Governance and process changes accompanied the technical rollout, the AP services team established Service Level Agreements and Operational Level Agreements and managed an AP ticketing queue for variance investigation and resolution. Outcomes documented by the program included reduced financial discrepancies through regular bank reconciliation and reorganization of accounting information, mitigation of application failures via redesigned business logic, and implementation of accounting process changes intended to lower spending and reduce workflow downtime.
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AP Automation | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Brightview Senior Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2020 | 2021 |
In 2020, Brightview Senior Living deployed UKG Great Place to Work Emprising. The implementation embeds UKG Great Place to Work Emprising on the Brightview Senior Living website to surface employer brand content and employee engagement assets, aligning the deployment with the Employee Experience,Employee Engagement category.
The configuration focuses on Employee Experience and Employee Engagement capabilities common to the application class, including survey administration, engagement reporting, and public-facing certification or recognition displays, with HR owning configuration and content publishing. Operational coverage centers on HR and talent management workflows and the corporate website integration, with governance implemented through centralized HR communications and talent teams responsible for survey cadence, content updates, and platform configuration.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2018 | 2018 |
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Brightview Senior Living ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Voyager EHR | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Brightview Senior Living implemented Voyager EHR, an Electronic Health Record application from Yardi, as part of a broader Yardi-centric systems strategy. The deployment was configured to operate within the Yardi Voyager ecosystem alongside Yardi eMAR and VoyagerPlus Senior CRM to align clinical, resident and financial data streams.
The Voyager EHR implementation emphasized core Electronic Health Record capabilities, including clinical documentation, medication administration through eMAR, and care coordination workflows consistent with senior living operations. Configuration work focused on role-based access for clinical staff, documentation templates for resident care, and workflow automation to support point-of-care charting and medication administration.
Integrations were implemented with the Yardi Voyager ERP and VoyagerPlus Senior CRM, and the EHR environment was connected to resident-facing services such as RentCafe, as well as enterprise tools used by the IT organization including Smartsheet, iValua Procurement and Supplier Management, Volante POS, and SAP Concur. This integration pattern supported cross-functional data exchange between clinical operations, resident services, and finance without introducing non-Yardi middleware beyond the named systems.
Governance and rollout were driven by Brightview IT leadership and a core cross-functional team, with the IT Systems Manager coordinating configuration, business-owner collaboration, and ongoing enhancements. The implementation was accompanied by development of an IT workflow for corporate recapitalization activities and the initiation of a formal change management model to provide leaders with resources for future change initiatives.
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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Real Estate Property Management | ERP Services and Operations |
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2014 | 2014 |
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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Brightview Senior Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Brightview Senior Living Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Brightview Senior Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Real Estate CRM | CRM |
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2020 | 2020 |
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Brightview Senior Living Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Brightview Senior Living TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Brightview Senior Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Brightview Senior Living CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Brightview Senior Living
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Brightview Senior Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brightview Senior Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brightview Senior Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Brightview Senior Living Technographics
Brightview Senior Living is a Healthcare organization based in United States,
with around 5000 employees and annual revenues of $1.00 billion.
Brightview Senior Living operates a diverse technology stack with applications such as
FIS Integrated Payables, UKG Great Place to Work Emprising and Voyager EHR,
covering areas like AP Automation, Employee Experience, Employee Engagement and Electronic Health Record.
Brightview Senior Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, UKG and Yardi.
Brightview Senior Living recently adopted applications including
Foleon Platform in 2023, Hubspot Marketing Automation in 2021 and Lumen Black Lotus Labs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brightview Senior Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brightview Senior Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brightview Senior Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.