Eagle Farm, 4009, QLD,
Australia
Brisbane Airport Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Brisbane Airport Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Brisbane Airport Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brisbane Airport Corporation has purchased the following applications: TechnologyOne ERP for ERP Financial in 2018, ELMO HR Core for Core HR in 2020, Airport Cloud Use Service (ACUS) for Airport Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brisbane Airport Corporation is running and its propensity to invest more and deepen its relationship with TechnologyOne , ELMO Software , Amadeus IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brisbane Airport Corporation revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brisbane Airport Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2020 | 2020 |
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Learning and Development | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Airport Cloud Use Service (ACUS) | Airport Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Brisbane Airport deployed Amadeus Airport Cloud Use Service, using the Airport Cloud Use Service name and ACUS designation to move passenger processing technology to a cloud-first operating model. This implementation is categorized under the category and is part of Brisbane Airport’s multi-year Future BNE modernization program covering domestic and international terminal passenger flows.
The configuration of Airport Cloud Use Service includes cloud-hosted passenger processing capabilities to power more than 300 agent assisted check-in desks, common use check-in workflows for airline partners, and support for either agent-led or self-service interactions. The deployment also incorporates approximately 100 self-service bag drop units and more than 260 self-service check-in kiosks, reflecting a blended-service design that centralizes check-in and bag drop orchestration within ACUS.
Operational coverage explicitly spans both domestic and international terminals and is intended to facilitate easier connections and common use capabilities for airlines operating at Brisbane. The Airport Cloud Use Service is positioned as the primary platform for passenger processing, enabling standardized check-in and bag drop processes, session management for agents and kiosks, and cloud provisioning of passenger-facing hardware.
Rollout governance has followed a phased activation approach, with the first new-generation check-in row already operational and customer and staff feedback used to validate the configuration. The published rationale for the deployment highlights reduced queues and reduced friction at check-in and bag drop as key operational objectives tied to the Airport Cloud Use Service implementation.
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Business Process Management | ERP Services and Operations |
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2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2003 | 2003 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2004 | 2005 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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