Stevenage, SG1 4QR,
United Kingdom
Broadview Windows Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Broadview Windows and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 Broadview Windows employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Broadview Windows has purchased the following applications: Dialer360 Auto Dialer for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Broadview Windows is running and its propensity to invest more and deepen its relationship with Dialer360 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Broadview Windows revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Broadview Windows intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dialer360 | Legacy | Dialer360 Auto Dialer | Call Center | CRM | CloudOut Industries | 2021 | 2021 |
In 2021 Broadview Windows implemented Dialer360 Auto Dialer in the Call Center category to support outbound sales and telemarketing operations in the United Kingdom. CloudOut Industries is listed as the implementation partner and catalogs Broadview Windows as a customer under its Predictive Auto Dialer offering since 2021.
The deployment centered on the Dialer360 Auto Dialer predictive dialer capability, with configuration of campaign management and agent console workflows consistent with outbound calling use cases. Functional modules implemented included predictive dialing, campaign scheduling, call logging and disposition capture, and agent call handling to support high-volume outbound lists.
The solution was integrated with Broadview Windows CRM systems for lead sequencing, list synchronization and disposition writeback to support sales progression workflows. Operational scope focused on outbound sales and telemarketing teams across the companys UK operations, with call routing and campaign segmentation configured at the campaign level.
CloudOut Industries led configuration, rollout and operational onboarding, with governance controls applied for campaign management, calling compliance and agent scripting. Implementation details emphasize a cloud-hosted predictive dialing architecture delivered as a Call Center solution by Dialer360 Auto Dialer, aligned to outbound sales and telemarketing business functions.
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