London, NW1 7BY,
United Kingdom
BroadwickLive Technographics
BroadwickLive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BroadwickLive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 BroadwickLive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BroadwickLive has purchased the following applications: PeopleHR Core HR for Core HR in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BroadwickLive is running and its propensity to invest more and deepen its relationship with The Access Group , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BroadwickLive revenues, which have grown to $3.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BroadwickLive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BroadwickLive Tech Stack and Enterprise Applications
BroadwickLive HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 BroadwickLive implemented PeopleHR Core HR. PeopleHR Core HR is provisioned through the vendor-hosted portal at https://broadwicklive.peoplehr.net and serves as the central Core HR platform for BroadwickLive, a 22-employee professional services firm, providing cloud-hosted access and employee self-service.
Configuration focuses on standard Core HR capabilities, including a centralized personnel record, absence and leave management, document storage, onboarding workflows and basic HR workflow automation scaled to a small enterprise. PeopleHR Core HR is used to support HR and people operations across the organization, with governance oriented toward standardized recordkeeping and role-based access controls within the PeopleHR Core HR environment to maintain data integrity and operational consistency.
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Payroll | HCM |
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2021 | 2021 |
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BroadwickLive Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 BroadwickLive deployed Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The Google Workspace (Formerly Google G-Suite) deployment provides company wide email, calendar, document collaboration and video meetings to support professional services delivery across the organization. BroadwickLive Google Workspace Collaboration supports core business functions including communications, document management and scheduling.
The implementation is a Google cloud SaaS tenant managed through the Admin console with domain based identity, centralized user provisioning and role based access controls for the firm's 22 employees. Configured modules include Gmail, Google Drive, Google Docs, Google Calendar and Google Meet, with administration and security policies enforced via the Admin console. BroadwickLive references Google Workspace on their website, indicating active use of the Google Workspace (Formerly Google G-Suite) environment for corporate email routing and collaborative content.
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2019 | 2019 |
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BroadwickLive CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017 BroadwickLive implemented Zendesk Service in the Customer Support category and embedded the Zendesk Service web widget on their public website to centralize customer-facing support workflows. The deployment is a cloud hosted, web-embedded configuration that surfaces ticket creation and customer self-service directly from the site, aligning the BroadwickLive Zendesk Service Customer Support implementation with standard help desk and knowledge base patterns for small professional services firms.
Configuration focus included core ticketing, web widget driven capture, a searchable knowledge base for self-service, and email channel handling, with workflow automation and routing rules applied to streamline intake. Operational coverage targeted customer service and account management for a 22 person United Kingdom based firm, with governance organized around ticket ownership, priority queues, and automated notifications to support small team response processes.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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BroadwickLive PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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BroadwickLive IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at BroadwickLive
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Apps Being Evaluated by BroadwickLive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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