Broker Direct
The Mill,
Bolton, BL7 9RW,
United Kingdom
Bolton, BL7 9RW,
United Kingdom
44 12 0460-0200
Banking and Financial Services
Broker Direct Technographics
Broker Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Broker Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 165 Broker Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Broker Direct has purchased the following applications: Microsoft 365 for Collaboration in 2019, Atlassian Jira Service Desk for IT Service Management in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Broker Direct is running and its propensity to invest more and deepen its relationship with Microsoft , Atlassian , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Broker Direct revenues, which have grown to $29.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Broker Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Broker Direct Tech Stack and Enterprise Applications
Broker Direct Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Broker Direct implemented Microsoft 365 as its primary Collaboration platform, and the company is using Microsoft 365 on their website. The deployment was executed as a cloud-hosted Microsoft 365 tenant, consolidating core collaboration services and centralized identity into a managed SaaS architecture for the firm.
The implementation emphasized standard Microsoft 365 capabilities including Exchange Online messaging, SharePoint Online content and intranet functionality, OneDrive file synchronization, and Microsoft Teams collaboration to support unified messaging, document management, and team collaboration across the organization. Operational coverage was company-wide for employee collaboration and knowledge sharing, with governance structured around centralized user provisioning in Azure Active Directory, role-based access controls, and collaboration policy settings to align content sharing and access with financial services compliance requirements.
|
Broker Direct ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Broker Direct deployed Atlassian Jira Service Desk to provide IT Service Management capabilities through a public facing portal embedded on its corporate website. The implementation positions Atlassian Jira Service Desk as the primary intake and tracking system for service requests and incident reports, aligning Broker Direct Atlassian Jira Service Desk IT Service Management with frontline support workflows.
Configuration emphasizes service request forms, request types, queue management, SLA policies, and automation rules consistent with standard Jira Service Desk functionality. The deployment leverages workflow automation and role based permissions to route tickets to IT and customer support teams, and incorporates a self service request portal and knowledge base patterns that are typical for IT Service Management implementations.
Operational coverage is focused on IT support and customer facing request handling for the United Kingdom based business, with governance centered on ticket triage, SLA monitoring, and escalation procedures. Change control and process ownership are implemented through configured workflows and permission schemes in Atlassian Jira Service Desk to standardize request fulfilment and incident lifecycle management.
|
Broker Direct IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Broker Direct deployed Microsoft Azure Cloud Services to host its public website. This implementation is classified under Application Hosting and Computing Services and centers on cloud based application delivery for its customer facing digital presence.
The configuration of Microsoft Azure Cloud Services for Broker Direct includes cloud compute for web application instances, object storage for static assets, virtual networking and load balancing for traffic management, and content delivery capabilities to optimize page delivery. Platform level provisioning covers SSL termination, automated scaling and application performance monitoring, with backup workflows to protect site assets and configuration.
Operational governance is handled through the Microsoft Azure Cloud Services management plane, with resource grouping, role based access controls and standard cloud service administration to align with IT operations. Continuous integration and automated deployment pipelines support ongoing website releases and configuration updates, linking Broker Direct, Microsoft Azure Cloud Services and Application Hosting and Computing Services to the company website hosting function.
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Broker Direct CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Broker Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Broker Direct Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Broker Direct IT executives and key decision makers. This section highlights Broker Direct's latest recorded technology evaluations, including Broadcom Clarity PPM (ex CA PPM) for Project Portfolio Management on 2026-02-24 and AtlasFx Risk Management for Risk Management on 2025-04-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Broker Direct digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Broker Direct | Evaluated | Broadcom | Broadcom Clarity PPM (ex CA PPM) | Project Portfolio Management | PPM |
| 2025-04-07 | Broker Direct | Evaluated | AtlasFx | AtlasFx Risk Management | Risk Management | TRM |
FAQ - APPS RUN THE WORLD Broker Direct Technographics
Broker Direct is a Banking and Financial Services organization based in United Kingdom,
with around 165 employees and annual revenues of $29.9 million.
Broker Direct operates a diverse technology stack with applications such as
Microsoft 365, Atlassian Jira Service Desk and Microsoft Azure Cloud Services,
covering areas like Collaboration, IT Service Management and Application Hosting and Computing Services.
Broker Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Atlassian.
Broker Direct recently adopted applications including
Atlassian Jira Service Desk in 2022, Cloudflare CDN in 2022 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Broker Direct’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Broker Direct’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Broker Direct technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.