Kalamazoo, 49007, MI,
United States
Bronson Healthcare Technographics
Bronson Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bronson Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Bronson Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bronson Healthcare has purchased the following applications: Phenom Bot for Recruiting Chatbot in 2020, EPIC EHR for Electronic Health Record in 2013, Epic Cosmos for Data Warehouse in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bronson Healthcare is running and its propensity to invest more and deepen its relationship with Phenom , Workday , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bronson Healthcare revenues, which have grown to $2.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bronson Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bronson Healthcare Tech Stack and Enterprise Applications
Bronson Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Bot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020 Bronson Healthcare deployed Phenom Bot as a Recruiting Chatbot to support talent acquisition for nursing across its hospital and clinic network. The deployment targeted candidate engagement for graduate nurse hiring and event-driven recruiting tied to virtual information and interview sessions promoted on public channels.
The Phenom Bot implementation focused on conversational candidate screening, automated event registration, candidate routing to interview slots, and FAQ handling aligned to clinical hiring workflows. Phenom Bot was configured to capture interview interest for one on one nursing leader interviews, surface role-specific eligibility prompts, and guide candidates through next-step scheduling for virtual sessions.
Operationally the Recruiting Chatbot was used to drive and manage registrations for a Bronson Graduate Nurse Information and Interview Session that ran via Zoom, and to handle inbound candidate questions originating from a public Facebook event and career site postings. The scope covered recruitment for four inpatient hospitals, 98 outpatient clinics, and clinical hiring across the system where more than 1,400 nursing professionals are employed, positioning the bot as a front-line engagement layer for graduate nurse outreach.
Governance placed Phenom Bot within Talent Acquisition workflows, with handoffs to nursing leadership for interview execution and one on one interviews during virtual events. The implementation formalized candidate intake and routing procedures for event-centered recruiting, standardizing how initial screening and interview scheduling were managed during virtual Graduate Nurse recruiting campaigns.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Bronson Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Bronson Healthcare implemented EPIC EHR. The deployment established EPIC EHR as the enterprise Electronic Health Record supporting clinical and administrative workflows across the health system.
The implementation included credentialed applications for IP Provider, Proceduralist, Nursing, Respiratory Therapist, Dietitian, Hospital and Professional Billing, Registration and Scheduling, Ambulatory Provider, and ASAP ER Provider and Nursing, with specific proficiency in EpicCare Inpatient Orders. Configuration work focused on mapping provider order entry, inpatient documentation, registration and scheduling workflows, and billing processes to role based application access and training pathways.
Operational ownership for rollout and ongoing adoption was exercised through the Bronson Center for Learning, where technical trainers facilitated classroom learning, hands on support for system go lives, and individualized on the job optimization sessions. Training scope targeted new clinical and clerical employees system wide, and included curriculum design, creation and iterative testing of classroom materials, plus coaching for advanced user efficiency.
Governance and process activities emphasized trainer credentialing by application, role aligned curriculum delivery, and Lean based continuous improvement across the training continuum to embed EPIC EHR into daily clinical and administrative operations. The implementation narrative centers on system configuration by functional area, structured training and credentialing, and iterative curriculum refinement to maintain operational readiness.
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Electronic Health Record | ERP Services and Operations |
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2016 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2014 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2014 |
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Bronson Healthcare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Cosmos | Data Warehouse | Analytics and BI | n/a | 2022 | 2022 |
In 2022 Bronson Healthcare implemented Epic Cosmos as a Data Warehouse. The deployment established a centralized clinical data repository on the Epic Systems platform to support enterprise analytics, cohort-level research, and standardized reporting across the health system. Epic Cosmos was provisioned to normalize clinical and operational datasets for downstream analytics and governance workflows.
Configuration work emphasized a standardized data model, ingestion pipelines, and analytics-ready dataset preparation, with explicit support for cohort discovery and research-oriented dataset exports. The Epic Cosmos Data Warehouse was configured to enable metadata management and cataloging, and to supply curated data marts for clinical analytics, population health analysis, and observational research teams. Functional capabilities align with Data Warehouse expectations for ETL orchestration, data normalization, and dataset provisioning.
Governance and operational coverage were organized around role-based access, data stewardship, and controlled data use workflows managed by clinical informatics and research governance bodies. Operational scope focused on supporting clinical analytics, population health management, and research workflows across Bronson Healthcare’s hospitals and ambulatory networks. The implementation positioned Epic Cosmos to serve as the primary enterprise data store for analytics and research use cases within the organization.
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Bronson Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Bronson Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Bronson Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Bronson Healthcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2010 | 2011 |
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Bronson Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Bronson Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Bronson Healthcare
Apps Being Evaluated by Bronson Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-20 | Bronson Healthcare | Evaluated | Nift Networks | Nift Gift Card | Shopping Cart Management | eCommerce |
| 2024-12-05 | Bronson Healthcare | Evaluated | Ntracts | Ntracts Healthcare Contract Management | Contract Lifecycle Management | Content Management |