Brook Street UK Ltd
34 George Street,
Luton, LU1 2AZ,
United Kingdom
Luton, LU1 2AZ,
United Kingdom
44 17 2784 8292
Professional Services
Brook Street UK Ltd Technographics
Brook Street UK Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brook Street UK Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 458 Brook Street UK Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brook Street UK Ltd has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brook Street UK Ltd is running and its propensity to invest more and deepen its relationship with Infor , Sage , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brook Street UK Ltd revenues, which have grown to $336.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brook Street UK Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brook Street UK Ltd Tech Stack and Enterprise Applications
Brook Street UK Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Brook Street UK Ltd implemented Infor SunSystems. The deployment of Infor SunSystems served as the company's ERP Financial application to consolidate core accounting functions, including general ledger, accounts payable, accounts receivable, and cash management. Use of SunSystems standardized chart of accounts, transactional posting rules, and month end close workflows across the finance organization.
The implementation configured financial modules and built reporting capabilities aligned with ERP Financial best practices, alongside role based access controls for accounting and treasury teams. Interfaces were implemented for bank feeds and payroll output to automate transaction flows and support reconciliation processes, and the operational scope centered on centralizing financial operations and transactional controls across Brook Street UK Ltd. Governance emphasis was placed on finance process standardization and master data controls to improve auditability and statutory reporting consistency.
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ERP Financial | ERP |
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2016 | 2017 |
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Brook Street UK Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Brook Street UK Ltd deployed Ruby Live Chat as a website-embedded solution within its Chatbots and Conversational AI tooling on brookstreet.co.uk. Ruby Live Chat is implemented as a web conversational interface to capture candidate enquiries and client leads, providing real-time messaging and assisted chat functionality for first contact on the corporate site.
The implementation emphasizes live agent handoff, proactive chat invitations, reusable response templates, chat transcript capture, and dashboarding for conversation oversight, reflecting core Chatbots and Conversational AI capabilities. Operational ownership is aligned with front-line resourcing and customer service teams to handle recruitment enquiries and client support workflows, with Ruby Live Chat instrumenting first-contact routing and conversation logs on the web channel.
Deployment architecture is web-first, delivered via the Ruby Live Chat widget embedded across candidate and client touchpoints on the site, and configured to surface where recruitment and contact flows converge. Governance centers on conversational quality, script management, and operational availability, with staffing and process workflows adjusted to manage inbound web chat interactions.
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Brook Street UK Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Brook Street UK Ltd deployed Microsoft 365 to standardize collaboration across its United Kingdom operations and support its 458 employees. The company identifies Microsoft 365 as its primary Collaboration platform and references the service on its public website. This positioned Microsoft 365 as the central productivity and communication layer for desk based workflows.
The Microsoft 365 implementation consolidated cloud email, real time communication, and document collaboration capabilities, using Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business as core modules of the deployment. Configuration work emphasized tenant level administration, role based access controls, document libraries, and channel based collaboration to enable routine team workflows. Standard Office applications were delivered alongside cloud collaboration tooling to unify content creation and sharing.
Operational coverage focused on the companys UK offices and internal teams, with governance enforced through centralized policies, access control and lifecycle controls for documents and mail. The presence of Microsoft 365 on the company website indicates a public alignment of collaboration tooling with customer and candidate facing processes. Integrations with external enterprise systems are not specified in source material, therefore the implementation narrative concentrates on Microsoft 365 core Collaboration capabilities and governance architecture.
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Brook Street UK Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Brook Street UK Ltd TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Brook Street UK Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Brook Street UK Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Brook Street UK Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Financial Controller | Director | Finance | |
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IT Operations Manager | Manager | IT | |
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Operations Director | Director | Finance | |
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Account Manager | Manager | Sales | |
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Apps Being Evaluated by Brook Street UK Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brook Street UK Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brook Street UK Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Brook Street UK Ltd Technographics
Brook Street UK Ltd is a Professional Services organization based in United Kingdom,
with around 458 employees and annual revenues of $336.0 million.
Brook Street UK Ltd operates a diverse technology stack with applications such as
Infor SunSystems, Ruby Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Brook Street UK Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Ruby and Microsoft.
Brook Street UK Ltd recently adopted applications including
Ruby Live Chat in 2021, Cloudflare CDN in 2021 and Hubspot CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brook Street UK Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brook Street UK Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brook Street UK Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.