Old Saybrook, 6475, CN,
United States
Brook & York Technographics
Brook & York Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brook & York and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Brook & York employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brook & York has purchased the following applications: ShipWise Web App for Shipping Management in 2020, UPS WorldShip for Logistics Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brook & York is running and its propensity to invest more and deepen its relationship with ShipWise , Stamps.com , United Parcel Service or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brook & York revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brook & York intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brook & York Tech Stack and Enterprise Applications
Brook & York eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ShipWise | Legacy | ShipWise Web App | Shipping Management | eCommerce | n/a | 2020 | 2020 |
In 2020, Brook & York implemented ShipWise Web App for Shipping Management. The deployment targeted the retailer's e-commerce fulfillment and warehouse shipping operations at the Old Saybrook, Connecticut site, aligning the ShipWise Web App with front‑line packing, postal office deliveries, and pick and inventory activities performed by on‑site staff.
The implementation configured core Shipping Management capabilities such as order import and batching, label generation and printing, carrier rate shopping and connectivity, shipment tracking, and automation of pick and pack workflows consistent with small retail fulfillment use cases. ShipWise Web App was set up to centralize shipment creation and batch processing while supporting role based operational activities including quality control inspection and supervised order staging.
Operational integrations and governance were organized around existing e-commerce fulfillment tools and carrier services. Staff historically used ShipStation, DesktopShipper, and UPS WorldShip for packaging and shipping, and the ShipWise Web App implementation focused on interfacing with e-commerce order feeds and carrier APIs to streamline shipping tasks. Training and process alignment emphasized employee supervision, order batching procedures, quality inspection checkpoints, and ongoing warehouse maintenance responsibilities tied to shipping operations.
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Shipping Management | eCommerce |
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2020 | 2020 |
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Brook & York SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| United Parcel Service | Legacy | UPS WorldShip | Logistics Management | SCM | n/a | 2020 | 2020 |
In 2020 Brook & York implemented UPS WorldShip as part of its Logistics Management tooling for e-commerce fulfillment. The small retail operator installed UPS WorldShip on packing station desktops to orchestrate outbound shipments and manage label and manifest creation within its order fulfillment workflow.
Implementation emphasized standard UPS WorldShip capabilities including batch processing for order batching, label generation and address verification to support picking and packing of personalized products. The configuration supported shipment sorting, printing and scanning at the packing station, and feeding shipment manifests into day of departure workflows, while staff training covered quality control inspection, personalization handling, order batching and shipping procedures tied to UPS WorldShip.
UPS WorldShip operated alongside ShipStation and DesktopShipper as part of Brook & York's shipping toolset and coordinated carrier selection with postal office deliveries. Operational coverage included warehouse tasks such as inventory, picking, packing and shipping at the Old Saybrook Connecticut site from December 2019 through April 2023 as recorded in operational notes. Governance was operationally led, with supervisors training employees to standardize use of UPS WorldShip within fulfillment and quality control processes.
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IT Decision Makers and Key Stakeholders at Brook & York
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Apps Being Evaluated by Brook & York Executives
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