BSES Delhi
BSES Bhawan, near Kalkaji Mandir metro station, Nehru Place,
New Delhi, 110019,
India
New Delhi, 110019,
India
91 11 3999-9707
Utilities
BSES Delhi Technographics
BSES Delhi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BSES Delhi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 BSES Delhi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BSES Delhi has purchased the following applications: Violet LMS for Learning and Development in 2021, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2013, Liferay Digital Experience Platform (DXP) for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BSES Delhi is running and its propensity to invest more and deepen its relationship with VioletLMS , Hitachi Vantara , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BSES Delhi revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BSES Delhi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BSES Delhi Tech Stack and Enterprise Applications
BSES Delhi HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VioletLMS | Legacy | Violet LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, BSES Delhi implemented Violet LMS, deploying the WeLearn LMS web and mobile platform to deliver an India-region HR and L&D learning service. The deployment launched in August 2021 and provided 80 plus courses, assessments, reporting and mobile access to enable 24x7 learning. Violet LMS served the Learning and Development needs of employee training and emphasized mobile accessibility and gamification to increase engagement.
The implementation included core modules for course management, assessment workflows, reporting dashboards and gamification features, with the L&D team able to assign and monitor learning interventions through the Violet LMS interface. Operational coverage targeted HR and L&D functions across BSES Delhi, enabling centralized assignment, tracking and intervention workflows. Governance rested with the L&D team for enrollment control, progress monitoring and reporting consistent with an enterprise Learning and Development deployment.
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Learning and Development | HCM |
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2021 | 2021 |
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BSES Delhi ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 BSES Delhi deployed Hitachi Ventyx FocalPoint Suite as an Asset Performance Management solution to support SCADA driven power distribution operations across its substations and control centers. The implementation targeted distribution network monitoring and operational asset management, linking substation control, master control centers, and central application servers under a unified Asset Performance Management framework.
Engineering and modelling work used DE400 to build SCADA, DMS and network models, and the project included design engineering, estimation, tendering, procurement, technical evaluation, installation and commissioning activities. Hitachi Ventyx FocalPoint Suite was configured with bespoke SCADA display development for all substations, incremental population of application servers, data extraction workflows from the UDW server, and routine backup and troubleshooting processes for SCADA, UDW and application servers.
Integrations explicitly implemented included communication establishment between ABB network manager and ABB RTU equipment over leased lines using IEC 104 protocol, and field interfacing with ABB RTU560 and RTU211 units. The scope covered point to point validation and testing for all substations, management of the communications network, and setting up of the master control center with required software and hardware to operate alongside the application servers and UDW.
Governance and operationalization emphasized formal validation and point to point testing, staged commissioning, and hands on field testing of RTU hardware and communications links. Operational responsibilities spanned engineering, commissioning, network management and control room operations, with documented procedures for troubleshooting, server backups and incremental application population to support ongoing Asset Performance Management activities using Hitachi Ventyx FocalPoint Suite.
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Utilities Distribution Management | ERP Services and Operations |
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2013 | 2014 |
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Utilities ERP | ERP Services and Operations |
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2009 | 2009 |
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Utilities ERP | ERP Services and Operations |
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2021 | 2021 |
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BSES Delhi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, BSES Delhi implemented Liferay Digital Experience Platform (DXP) on its public website. The deployment leverages Liferay Digital Experience Platform (DXP) for Web Content Management to centralize content publishing, site templates, and editorial workflows supporting customer-facing information and service content on the corporate web presence.
The implementation emphasized core Web Content Management capabilities, including content authoring, staged publishing workflows, role based authoring and approval, site administration, and responsive templates to support multiple device form factors. Operational scope is centered on the public website and the digital experience layer for customer engagement, with governance structured around centralized editorial roles and content lifecycle management across corporate teams.
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BSES Delhi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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BSES Delhi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BSES Delhi
| First Name | Last Name | Title | Function | Department | Phone | |
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Deputy General Manager IT | Manager | Finance | |
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Senior Executive IT | Director | IT | |
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Executive IT | CXO | Finance | |
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IT Executive | CXO | IT | |
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Senior Manager IT | Manager | IT | |
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Apps Being Evaluated by BSES Delhi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BSES Delhi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BSES Delhi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BSES Delhi Technographics
BSES Delhi is a Utilities organization based in India,
with around 8000 employees and annual revenues of $1.50 billion.
BSES Delhi operates a diverse technology stack with applications such as
Violet LMS, Hitachi Ventyx FocalPoint Suite and Liferay Digital Experience Platform (DXP),
covering areas like Learning and Development, Asset Performance Management and Web Content Management.
BSES Delhi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as VioletLMS, Hitachi Vantara and Liferay.
BSES Delhi recently adopted applications including
Violet LMS in 2021, Violet LXP in 2021 and Oracle Utillities (ex Opower) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BSES Delhi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BSES Delhi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BSES Delhi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.