BTPN Syariah
Menara BTPN, Lt. 12 - CBD Mega Kuningan, Jl. Dr. Ide Anak Agung Gde Agung, Kav. 5.5 - 5.6,
Jakarta, 12950,
Indonesia
Jakarta, 12950,
Indonesia
62 21 3002-6400
Banking and Financial Services
BTPN Syariah Technographics
BTPN Syariah Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BTPN Syariah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12218 BTPN Syariah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BTPN Syariah has purchased the following applications: Oracle E-Business Suite HRMS for Core HR in 2012, Temenos T24 for Core Banking in 2014, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BTPN Syariah is running and its propensity to invest more and deepen its relationship with Oracle , Temenos , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BTPN Syariah revenues, which have grown to $1.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BTPN Syariah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BTPN Syariah Tech Stack and Enterprise Applications
BTPN Syariah HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, BTPN Syariah implemented Oracle E-Business Suite HRMS to address Core HR requirements across the bank. The Oracle E-Business Suite HRMS deployment was positioned to manage core human resources functions with an emphasis on recruitment and workforce administration.
Configuration emphasized applicant tracking and candidate lifecycle management within Oracle E-Business Suite HRMS, capturing sourcing, screening, initial assessments, selection and offer workflows. The system also housed personnel records and talent pool data used by resourcing teams to record assessment outcomes and support campus and school engagement programs.
Operational scope included Marketing, Remedial, Funding and Operations functions, covering recruitment activity across Jabodetabek, Banten, Jawa Barat, Sulawesi and Sumatera. The implementation supported staffing efforts for approximately 400 branches and the 2700 mpp area, with HR teams inputting process results directly into the application and updating manpower fulfillment on a weekly cadence.
Governance and process changes formalized end-to-end recruitment procedures in the HRMS, including references checks, medical check-up coordination, remuneration and offer processing, and recruitment budgeting oversight. Reporting cadence established weekly and monthly recruitment reports to monitor team activity and performance.
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BTPN Syariah ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, BTPN Syariah implemented Temenos T24. The Indonesia-based bank deployed Temenos T24 as its Core Banking platform to establish a dedicated Shariah business unit and support Islamic banking operations.
The deployment runs on Microsoft Windows Server and SQL Server 2012, and was delivered with implementation services from Temenos partner Anabatic Technologies. Configuration focused on Temenos T24 for Islamic Banking functionality, including Shariah-compliant product configuration, core account processing, transaction posting, and standard core banking control frameworks aligned to Islamic finance principles.
Operational coverage centered on the newly-created Shariah business unit and customer-facing Islamic products, extending into risk and cost control workflows to help the bank manage compliance and operational efficiency. The implementation was positioned to meet the technical and regulatory requirements of the Central Bank of Indonesia and the national financial services authority for entry into the first go live phase.
Governance and rollout included partner-led implementation oversight and licensing of Temenos T24 for Islamic Banking, enabling the bank to deliver fully Shariah-compliant services to its Islamic customer base while aligning core banking operations, risk management, and compliance processes under the new Core Banking platform.
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BTPN Syariah Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 BTPN Syariah implemented Microsoft 365 as its primary Collaboration platform. The deployment provisioned core Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, and Microsoft Teams to address document authoring, email, cloud file storage, intranet content and real-time messaging.
Microsoft 365 was configured to support standard productivity workflows such as collaborative document editing, centralized document libraries, email management, and team-based communication. Configuration work focused on tenant-level provisioning, user account enablement, and role-based access controls consistent with Collaboration best practices. The implementation aligned with documented staff capabilities in Microsoft Office, internet use, and communication for roles such as Community Officer.
Operational coverage centered on corporate knowledge workers and community engagement staff within BTPN Syariah, using Microsoft 365 to improve internal communication and collaboration across functional groups. The deployment emphasized cloud-hosted mailboxes, shared OneDrive storage, SharePoint collaboration sites, and Microsoft Teams channels as the primary functional modules.
Governance and workflow changes concentrated on access control, document lifecycle, and communication policies, with tenant administration and role-based provisioning to manage user access. Training and adoption leveraged existing Microsoft Office proficiency among staff to accelerate user onboarding and standardize collaborative workflows.
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BTPN Syariah Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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BTPN Syariah Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2015 | 2015 |
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BTPN Syariah IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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BTPN Syariah CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at BTPN Syariah
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Business Analyst & Project Manager - Core Banking | Manager | Operations | |
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IT Head Office Support | Director | IT | |
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VP - Risk Development Head - in Risk Management Division | VP | Risk | |
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IT Core Applications Dev Head | Director | IT | |
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Head Of Information Technology | Director | IT | |
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Head Information Technology Infrastructure | Director | IT | |
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VP IT Planning & Strategy, Enterprise Architect and PMO Head | VP | IT | |
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Finance Controller | Director | Finance | |
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Information Technology Manager | Manager | IT | |
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Information Technology System Management | CXO | IT | |
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Apps Being Evaluated by BTPN Syariah Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BTPN Syariah IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BTPN Syariah digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BTPN Syariah Technographics
BTPN Syariah is a Banking and Financial Services organization based in Indonesia,
with around 12218 employees and annual revenues of $1.23 billion.
BTPN Syariah operates a diverse technology stack with applications such as
Oracle E-Business Suite HRMS, Temenos T24 and Microsoft 365,
covering areas like Core HR, Core Banking and Collaboration.
BTPN Syariah has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Temenos and Microsoft.
BTPN Syariah recently adopted applications including
Microsoft Azure DNS in 2023, Okta Identity Cloud in 2022 and DigiCert SSL in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BTPN Syariah’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BTPN Syariah’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BTPN Syariah technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.