Hadley, 16130, PA,
United States
Bucks Fabricating Technographics
Bucks Fabricating Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bucks Fabricating and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Bucks Fabricating employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bucks Fabricating has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bucks Fabricating is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bucks Fabricating revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bucks Fabricating intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bucks Fabricating Tech Stack and Enterprise Applications
Bucks Fabricating ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Bucks Fabricating implemented Oracle NetSuite ERP. The deployment centralized accounting and financial processes under an ERP Financial application for the 50-employee communications company in the United States, leveraging NetSuite cloud architecture to avoid on-premise infrastructure and to standardize transactional finance workflows.
Configuration focused on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets accounting, inventory control, and financial reporting, with chart of accounts rationalization and period close automation. Role-based access controls and accounting governance were put in place to support month-end close and audit trails, and the rollout was staged to move from bookkeeping and payables to receivables and inventory costing, with training for finance and operations staff. Oracle NetSuite ERP was positioned as the central ERP Financial system linking transactional finance to operational cost tracking across finance, purchasing, and shop floor reporting.
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Bucks Fabricating AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Bucks Fabricating deployed TeamSupport SnapEngage on its website. TeamSupport SnapEngage was implemented as a Chatbots and Conversational AI solution to provide customer-facing web chat for the communications company, supporting customer service and inbound sales inquiry handling for a roughly 50-person organization in the United States.
The implementation focused on embedding the TeamSupport SnapEngage chat widget and configuring conversational workflows typical of Chatbots and Conversational AI, including real-time messaging, canned responses, session transcripts, and agent availability controls to support a small internal support team. Operational scope centered on the customer service function on the corporate site, with governance defined around agent response protocols, transcript retention, and escalation workflows to ensure consistent handling of web-initiated conversations. No backend integrations were specified in the source material.
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Bucks Fabricating CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Bucks Fabricating implemented Oracle NetSuite CRM to centralize customer-facing interactions and lead capture on its corporate website. The deployment uses Oracle NetSuite CRM as the primary CRM platform for capturing inbound inquiries and consolidating contact records, aligning the application with the company website as the front-end acquisition channel.
Configuration emphasized core CRM capabilities including web-to-lead capture, contact and account management, sales pipeline tracking, and basic case handling, reflecting standard CRM functional modules. Oracle NetSuite CRM handles immediate record creation from site forms, assignment workflows, and activity tracking to support follow up by sales and service staff.
The implementation scope is focused on sales and customer service workflows, with operational coverage centered on Bucks Fabricating’s customer-facing teams rather than an extended enterprise rollout. No external system integrations are named in source documentation, so the observable architecture centers on the website to Oracle NetSuite CRM data flow for lead and contact management.
Governance considerations include centralized contact data management, user access controls, and workflow rules to route web-sourced leads into sales queues and case queues. Use of Oracle NetSuite CRM on the website establishes a single system of record for customer interactions, streamlining inquiry handling across the sales and service functions.
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Marketing Automation | CRM |
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2018 | 2018 |
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Bucks Fabricating PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Bucks Fabricating IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bucks Fabricating CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bucks Fabricating
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Human Resources Manager | Manager | HR | ||||
| Marketing Coordinator | Manager | Marketing | ||||
| Sales Manager | Manager | Sales |
Apps Being Evaluated by Bucks Fabricating Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||