Built In Services Technographics
Built In Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Built In Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Built In Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Built In Services has purchased the following applications: Hotjar for Customer Experience in 2019, Microsoft Azure Monitor for Application Performance Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Built In Services is running and its propensity to invest more and deepen its relationship with Contentsquare , CM.com , Adform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Built In Services revenues, which have grown to $711.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Built In Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Built In Services Tech Stack and Enterprise Applications
Built In Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Built In Services implemented Hotjar on the autotaalglas.nl website. Hotjar was deployed as a Customer Experience tool to capture on-site behavior and qualitative feedback across the public web property.
The implementation uses the vendor delivered client side snippet to enable session recordings and heatmaps, along with click and scroll analysis, funnel visualization and on-site feedback polls and surveys consistent with Customer Experience instrumentation. The deployment is focused on web behavioral analytics and qualitative user feedback rather than server side transaction processing or enterprise backend integration.
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Built In Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Built In Services deployed Microsoft Azure Monitor to instrument its public website at https://www.autotaalglas.nl/. The deployment uses Microsoft Azure Monitor for Application Performance Management to collect telemetry and provide visibility into web performance and availability.
Configuration emphasizes core Azure Monitor capabilities including Application Insights telemetry for request and dependency traces, metrics collection, and centralized log analytics, complemented by dashboards and alert rules to surface performance regressions. The implementation scope is the public web presence and associated web application components, and governance centers on direct instrumentation, dashboard consumption, and alert-driven operational workflows to support web operations and site reliability functions.
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IT Service Management | ITSM |
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2024 | 2024 |
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Built In Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Built In Services implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services to host their public website. The deployment centers on Microsoft Azure Cloud Services delivering web hosting and application compute for the site, aligning the Application Hosting and Computing Services category with public web content and dynamic application workloads.
The implementation follows cloud-native hosting patterns typical for Application Hosting and Computing Services, using platform service hosting for web applications, object storage for static assets, content delivery caching, platform load balancing and autoscaling to manage variable traffic. Operational coverage is focused on the website and related content delivery workflows, with monitoring and telemetry instrumentation and role based access controls to govern operational access. The environment is structured to support repeatable deployments and configuration as code, enabling a small operations team to manage hosting and runtime configuration within the Azure platform.
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Built In Services
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Apps Being Evaluated by Built In Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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