Barueri, 06455-020, SP,
Brazil
Burger King Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Burger King Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Burger King Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Burger King Brazil has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2016, Nama ChatBot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Burger King Brazil is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Nama , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Burger King Brazil revenues, which have grown to $537.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Burger King Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Nama | Legacy | Nama ChatBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019 Burger King Brazil implemented Nama ChatBot, supplied by Nama, as a Chatbots and Conversational AI application to focus on customer experience at point of sale. The deployment was positioned to give the company greater visibility into the customer experience process and to support more attentive in‑store service design. The Nama ChatBot implementation emphasized conversational intent recognition, scripted dialogue flows, FAQ automation, guest feedback capture, and conversational analytics. Functional configuration targeted common customer inquiries about store visits and promotions, escalation routing for complex issues, and iterative content updates driven by communications and innovation stakeholders. Operational coverage centered on customer interactions across Burger King Brazil stores, impacting customer experience, communications, and store operations teams. Governance and rollout oversight were coordinated by the communications and innovation function, with Thais Nicolau Communication and Innovation Manager at Burger King Brasil describing the initiative as an opportunity to examine the customer experience process more closely and to make visits to stores more pleasant. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||