ButcherBox
311 Arsenal Street,
Watertown, 2472, MA,
United States
Watertown, 2472, MA,
United States
1 855-981-8568
Consumer Packaged Goods
ButcherBox Technographics
ButcherBox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ButcherBox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 ButcherBox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ButcherBox has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Lever by Employ for Applicant Tracking System in 2021, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ButcherBox is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Churn Buster or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ButcherBox revenues, which have grown to $560.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ButcherBox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ButcherBox Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 ButcherBox implemented Oracle NetSuite ERP as its ERP Financial system. A NetSuite Developer was solely responsible for implementing the Oracle NetSuite ERP solution from scratch and owned CRM, Order and Inventory Management configuration and delivery.
The implementation concentrated on core CRM capabilities together with Order Management and Inventory Management modules, configuring order lifecycle workflows, customer records and inventory allocation logic. The NetSuite Developer configured record types, custom fields, saved searches and transaction workflows aligned to order-to-cash and fulfillment processes, embedding automation within the Order Management and Inventory Management functional areas.
Deployment used Oracle NetSuite ERP native cloud architecture, with the implementation scoped to support sales, operations, fulfillment and finance functions across the ButcherBox organization. Governance was established through role based access, configuration change control and operational handover to cross functional owners, with the implementing developer serving as single point of configuration authority during rollout.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, ButcherBox implemented Lever by Employ as its Applicant Tracking System. The deployment uses Lever by Employ embedded on the company career site to capture applications and route candidate data into the ATS platform for central processing.
Functional implementation aligns with typical Applicant Tracking System workflows, including job requisition publishing to the career site, application intake and candidate profile management, interview scheduling, and offer tracking. Configuration emphasis is on career site integration and staged candidate pipelines, enabling recruiters and hiring managers to operate within Lever by Employ to progress candidates through screening and interview stages.
Operational scope is concentrated in talent acquisition and HR, with the career site integration directing external applicants into Lever by Employ for screening, pipeline management, and recruiter handoffs. Governance and process adjustments center on standardizing hiring stages and recruiter workflows inside the platform, providing a consistent, auditable candidate lifecycle managed through Lever by Employ.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, ButcherBox implemented Zoom Chat (ex Solvvy) as a web-deployed Chatbots and Conversational AI solution. The deployment placed Zoom Chat (ex Solvvy) on butcherbox.com to provide conversational self service and guided Q and A for shoppers and subscribers. As a 250 employee consumer packaged goods subscription retailer the implementation targeted ecommerce customer support and subscription management workflows on the public site.
Functional configuration emphasized conversational intent classification, conversational search and automated answer surfaces to address common order, delivery and product queries through scripted dialog flows. Architecture was focused on a web widget embedding model with real time session handling and routing into internal support channels, and operational coverage centered on site based customer service and subscription operations. Governance concentrated on maintaining response content and conversation flow libraries to reflect product catalogs and fulfillment processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2017 |
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Order Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ButcherBox
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ButcherBox Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ButcherBox IT executives and key decision makers. This section highlights ButcherBox's latest recorded technology evaluations, including Infor PLM Optiva for Product Lifecycle Management on 2024-12-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ButcherBox digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ButcherBox Technographics
ButcherBox is a Consumer Packaged Goods organization based in United States,
with around 250 employees and annual revenues of $560.0 million.
ButcherBox operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and Zoom Chat (ex Solvvy),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
ButcherBox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Zoom Video Communications.
ButcherBox recently adopted applications including
Postie in 2022, Stripe Payments in 2021 and Lever by Employ in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ButcherBox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ButcherBox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ButcherBox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.