San Diego, 92121, CA,
United States
BuyAutoParts.com Technographics
BuyAutoParts.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BuyAutoParts.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 165 BuyAutoParts.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BuyAutoParts.com has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, LogMeIn BoldChat for Chatbots and Conversational AI in 2013, IgniteTech SLI Systems Product Recommendation for Personalization and Product Recommendations in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BuyAutoParts.com is running and its propensity to invest more and deepen its relationship with Intuit , Visa , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BuyAutoParts.com revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BuyAutoParts.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BuyAutoParts.com Tech Stack and Enterprise Applications
BuyAutoParts.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, BuyAutoParts.com implemented Intuit QuickBooks Enterprise as its ERP Financial system for its United States retail operation. The deployment established Intuit QuickBooks Enterprise as the central financial ledger for a 165 employee organization with approximately $45,000,000 in revenue, consolidating core accounting into a single ERP Financial platform.
Configuration focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, inventory valuation and financial reporting. The Intuit QuickBooks Enterprise implementation included chart of accounts rationalization, role based access controls for finance users, automated invoicing and batch accounts payable workflows, and custom reporting for retail accounting and inventory cost tracking.
Operational coverage emphasized finance and accounting functions across the US business, with rollout priorities on accounts payable and receivable to stabilize cashflow processes before broadening to inventory management and consolidated reporting. Governance included role based user provisioning and training requirements, with QuickBooks experience cited as a plus for staff and hiring, and integration points expected to include bank feeds, payment processing connectors and ecommerce order feeds to support transactional reconciliation.
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Payment Processing | ERP |
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2009 | 2009 |
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Payment Processing | ERP |
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2018 | 2018 |
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BuyAutoParts.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 BuyAutoParts.com implemented LogMeIn BoldChat as a web-facing customer engagement channel. The deployment used LogMeIn BoldChat in the Chatbots and Conversational AI category to provide real-time chat presence on the public e-commerce site, instrumenting the storefront for live agent sessions and automated visitor engagement.
LogMeIn BoldChat was configured to provide standard conversational capabilities including a browser-based agent console, proactive chat invitations, canned responses and chat transcript capture. The implementation aligned with Chatbots and Conversational AI functional workflows by enabling visitor routing to support agents, session handoff between automated prompts and human attendants, and scripted response libraries to accelerate resolution of common product and order inquiries.
Operational coverage centered on web customer service and e-commerce support, with the application embedded directly in the BuyAutoParts.com website and staffed by the customer support team. The deployment scope addressed online shopper interactions for the company headquartered in the United States, integrating chat handling into existing order and returns support processes without naming additional backend system integrations.
Governance emphasized agent routing rules, chat transcript retention for quality review, and scripted message maintenance to keep web messaging consistent with product and promotions communications. The implementation used LogMeIn BoldChat from vendor GoTo, formerly LogMeIn, and focused on instrumenting the site level conversational layer to support customer service and sales assistance.
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BuyAutoParts.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech SLI Systems Product Recommendation | Personalization and Product Recommendations | eCommerce | n/a | 2014 | 2014 |
In 2014, BuyAutoParts.com implemented IgniteTech SLI Systems Product Recommendation to deliver algorithmic product discovery across its retail website. IgniteTech SLI Systems Product Recommendation is deployed as the site-level personalization layer and is categorized as Personalization and Product Recommendations, serving product detail pages, category lists, and cross-sell placements to support on-site merchandising and product discovery workflows.
The implementation emphasizes category-aligned capabilities such as a recommendation rule engine, catalog mapping and feed ingestion, a merchant-facing merchandising console, and analytics instrumentation for relevance tuning. Operational coverage centers on ecommerce and merchandising teams, with governance organized around configuration approval workflows, scheduled catalog synchronization, and iterative relevance tuning and A/B testing cycles to maintain recommendation quality.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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BuyAutoParts.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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BuyAutoParts.com EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2021 | 2021 |
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BuyAutoParts.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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BuyAutoParts.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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BuyAutoParts.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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BuyAutoParts.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at BuyAutoParts.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| President & Chief Operating Officer | CXO | Finance | ||||
| CEO | CXO | Finance | ||||
| CIO | CXO | Finance |
Apps Being Evaluated by BuyAutoParts.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||