Buydig.com Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Buydig.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 115 Buydig.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Buydig.com has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2021, PowerReviews Ratings and Reviews for Product Review Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Buydig.com is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , PowerReviews or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Buydig.com revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Buydig.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Buydig.com implemented LivePerson Conversational Cloud on its website as a Chatbots and Conversational AI solution. The deployment supports buyer engagement and real time customer service for the US retail site, reflecting an implementation scale appropriate for a company with about 115 employees.
Configuration focuses on conversational workflows, automated messaging, live agent handoff, and session orchestration, capabilities typical of Chatbots and Conversational AI platforms. Integration is implemented at the website front end where LivePerson Conversational Cloud handles web chat sessions and routes interactions to ecommerce and customer support teams, with governance processes for intent tuning, scripted response management, and escalation workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Buydig.com adopted Microsoft 365 as its Collaboration platform. The Microsoft 365 tenant was provisioned to provide cloud-hosted email, team communications and document collaboration across the retailer's corporate operations, covering approximately 115 employees and supporting merchandising, customer service and back-office workflows.
Configuration emphasized core Collaboration capabilities within Microsoft 365, including Exchange Online for enterprise email, SharePoint for centralized intranet and content publishing, OneDrive for personal file sync and Microsoft Teams for synchronous and asynchronous team collaboration. Buydig.com uses Microsoft 365 on their website to surface selected collaboration and communication services, and the deployment centralizes identity and access management to streamline document sharing, content workflows and internal communications.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PowerReviews | Legacy | PowerReviews Ratings and Reviews | Product Review Management | eCommerce | n/a | 2013 | 2013 |
In 2013, Buydig.com implemented PowerReviews Ratings and Reviews as its Product Review Management solution on its website. PowerReviews Ratings and Reviews was configured to handle onsite review collection, star rating aggregation, review display widgets on product pages, and moderation workflows. The implementation centers on product level review capture and structured review content to support ecommerce merchandising and customer experience.
Operational ownership spans merchandising, ecommerce, and customer service teams, with administrators managing moderation, content guidelines, and publishing rules within the PowerReviews Ratings and Reviews console. Configuration included review collection workflows, email solicitation options, and reporting dashboards for content quality and compliance, aligned to internal governance for user generated content. The deployment is embedded on the Buydig.com storefront and uses the PowerReviews Ratings and Reviews capabilities to surface verified ratings and reviews across product detail pages.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||