Shaftesbury, SP7 8QD,
United Kingdom
BV Dairy Technographics
BV Dairy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BV Dairy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 BV Dairy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BV Dairy has purchased the following applications: Epicor ERP for ERP Financial in 2011, DocStar Enterprise Content Management for Document Management in 2018, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BV Dairy is running and its propensity to invest more and deepen its relationship with Epicor , Contentsquare , Lead Forensics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BV Dairy revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BV Dairy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BV Dairy Tech Stack and Enterprise Applications
BV Dairy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | Aspera | 2011 | 2012 |
In 2011 BV Dairy implemented Epicor ERP in the ERP Financial category to support its commitment to at least 10 percent annual growth and to enable new product and market development. The initial deployment focused on financial processes, and the ERP systems manager Mark Damen led an expansion of Epicor ERP to optimize operational efficiency and outputs across the business.
The implementation extended Epicor ERP beyond core finance into integrated operational capabilities, including label printing, traceability assurance, and customer data exchange, and added content management capabilities through Epicor ECM. BV Dairy evaluated four content management solutions and selected Epicor ECM for its functional fit and tight integration with Epicor ERP, then configured Epicor ERP and Epicor ECM to share document and product content flows.
Technical and operational integrations included direct connections between Epicor ERP and label printing and traceability workflows, plus data exchange interfaces for customer information, aligning work across finance, operations, quality, and customer-facing teams. System integrator Aspera supported the integration work and collaborated with BV Dairy and Epicor to operationalize the combined solution.
The Epicor ECM deployment took around five months and required remote collaboration with the Epicor ECM team in the United States, which introduced scheduling challenges due to time differences. BV Dairy was among the first UK adopters of Epicor ECM, the system was successfully set up and is now live, and Epicor ERP continues to serve as the financial backbone in support of the companys growth agenda.
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BV Dairy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | DocStar Enterprise Content Management | Document Management | Content Management | n/a | 2018 | 2018 |
In 2018 BV Dairy implemented DocStar Enterprise Content Management to extend the content and document handling capabilities of its Epicor ERP environment. The deployment targeted Document Management to support the companys growth objectives and to broaden ERP-driven processes beyond finance into operational document workflows.
BV Dairy evaluated four candidate solutions following demonstrations at Epicor user group events, and ERP systems manager Mark Damen chose Epicor ECM because of its integration simplicity with Epicor ERP. The integration project lasted approximately five months, conducted remotely with the Epicor ECM team in the United States, and encountered scheduling constraints due to time zone differences; the system was successfully set up and is now live at BV Dairy.
Implementation focused on establishing centralized content capture and repository services, searchable document indexing, and workflow-enabled document routing consistent with Document Management best practices. DocStar Enterprise Content Management was integrated with the existing Epicor ERP processes that BV Dairy already used for label printing, traceability assurance, and customer data exchange, creating a unified information layer alongside financial and operational ERP functions.
Governance and rollout were driven by internal ERP stewardship under Mark Damen, with procurement and technical due diligence informing vendor selection. BV Dairy was among the first UK adopters of Epicor ECM, and the project emphasized remote collaboration, phased configuration, and alignment of content management workflows to existing ERP-driven business functions.
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BV Dairy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, BV Dairy implemented Hotjar on their website. The deployment involved embedding the Hotjar JavaScript snippet across BV Dairy web pages to capture user behavior consistent with the Customer Experience category. The implementation targeted consumer facing pages, enabling page level behavior analytics and qualitative user feedback collection for the CPG brand.
Functional capabilities provisioned included Hotjar heatmaps, session recordings, conversion funnel tracking and on site feedback surveys, reflecting typical Hotjar modules used for UX and behavior analysis. Configuration work focused on page targeting, sampling controls and data retention settings to balance insight capture with privacy considerations. Operational ownership centered on marketing and digital teams for ongoing UX research and content optimization.
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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BV Dairy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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BV Dairy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at BV Dairy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BV Dairy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||