Clarks USA
Clarks USA Technographics
Clarks USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clarks USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Clarks USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clarks USA has purchased the following applications: Klarna Payments for Payment Processing in 2021, ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2012, Oracle Retail (ex Retek) for Retail Management in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clarks USA is running and its propensity to invest more and deepen its relationship with Klarna , Ingenico Group , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clarks USA revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clarks USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clarks USA Tech Stack and Enterprise Applications
Clarks USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Clarks USA implemented Klarna Payments on their website as a Payment Processing provider. Clarks USA deployed Klarna Payments to handle online checkout payment flows for its US e-commerce channel.
Configuration and modules focused on embedding Klarna Payments checkout components into the retailer's e-commerce checkout flow, with standard Payment Processing capabilities such as payment authorization, settlement messaging, and merchant reporting. Back-end configuration aligned server-to-server payment notifications with client-side checkout scripts to manage order state transitions and support reconciliation workflows.
Operational coverage centered on Clarks USA online commerce in the United States, affecting e-commerce, payments operations, finance reconciliation, and customer service workflows. Governance emphasized payment acceptance policies, reconciliation procedures, and monitoring of authorization and settlement events within the Klarna Payments implementation on their website.
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Payment Processing | ERP |
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2021 | 2021 |
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Clarks USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012 Clarks USA implemented ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance application to centralize hourly workforce time capture and payroll inputs across the US and Canada. The deployment was scoped to support multi-state payroll scheduling and HR process automation for Clarks USA payroll, HRIS, and HR Shared Service Center teams, aligning time collection with downstream payroll processing and compliance workflows.
The implementation configured core Time and Attendance capabilities including ADP eTime and TimeSaver TLM, Employee and Manager Self Service, position management, paid time off accruals logic, and reporting through Reportsmith and ADPR. Configuration work emphasized automated time collection, accrual calculations, self service timesheet management, and scheduled reporting to reduce manual time adjustments and support continuous HR process improvements.
Integrations were established with the general ledger interface and tax filing modules, and the environment was connected to Oracle Financials and Ceridian Canada for payroll and financial reconciliation, plus 3DM ATS for applicant tracking handoffs. Operational coverage included US and Canadian employees, multi-state payroll runs, and coordination with global payroll certification and governance functions to ensure consistent feeds into global payroll initiatives.
Governance centered on centralized ownership by the payroll, HRIS, and shared services teams, with responsibilities to approve payroll plans and schedules, codify payroll practices, and manage vendor relationships and contract negotiations. The program also served as a business system advisory platform to redesign HR workflows, coach staff, and drive measurable operational outcomes that included reductions in data errors, fewer manual transactions, fewer system integrations, adjusted headcount requirements, and expedited transaction processing.
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Clarks USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Clarks USA implemented Oracle Retail (ex Retek) to establish a centralized merchandise planning and retail operations platform. The deployment targeted Retail Management capabilities across the United States merchandising organization, aligning buying, assortment, forecasting, allocation and replenishment workflows under a single application footprint.
The implementation concentrated on merchandise planning modules and configuration, including demand forecasting, assortment planning, inventory management, allocation and replenishment as core capabilities of Oracle Retail (ex Retek). Planning software referenced in supporting documentation and role descriptions included MID, Arthur, NSB/STS/MMS, I2, Retek and Evant, indicating the program had to coordinate a multi-tool planning landscape through data orchestration and process mapping.
Operational coverage emphasized merchandising, buying and inventory operations across the US, with governance changes to centralize planning cadence, approval workflows and replenishment rules to support consistent Retail Management processes. Internal planning narratives and job postings reflect efforts to instrument planning workflows and establish integration points for forecasting output, inventory feeds and store replenishment pipelines to operationalize the new retail planning environment.
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Clarks USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Clarks USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Clarks USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Clarks USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Clarks USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Clarks USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Clarks USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clarks USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clarks USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Clarks USA Technographics
Clarks USA is a Retail organization based in United States,
with around 2500 employees and annual revenues of $350.0 million.
Clarks USA operates a diverse technology stack with applications such as
Klarna Payments, ADP Enterprise eTIME (OEM Kronos Workforce Central) and Oracle Retail (ex Retek),
covering areas like Payment Processing, Time and Attendance and Retail Management.
Clarks USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, ADP and Oracle.
Clarks USA recently adopted applications including
Klarna Payments in 2021, Ingenico ePayments in 2021 and Kibo Unified Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clarks USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clarks USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clarks USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.