AI Buyer Insights:

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

C3 Customer Contact Channels
Location
3400 Lakeside Dr,suite 515,
Miramar, 33027, FL,
United States
Website
https://www.c3connect.com/
Phone
1 954-495-2504
Artw industry
Professional Services
Employee
Revenue

C3 Customer Contact Channels Technographics

C3 Customer Contact Channels Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by C3 Customer Contact Channels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 C3 Customer Contact Channels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that C3 Customer Contact Channels has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Workday Absence Management for Absence and Leave Management in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems C3 Customer Contact Channels is running and its propensity to invest more and deepen its relationship with Oracle , Workday , CareerBuilder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing C3 Customer Contact Channels revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C3 Customer Contact Channels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

C3 Customer Contact Channels Tech Stack and Enterprise Applications

C3 Customer Contact Channels ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2013 2013
In 2013, C3 Customer Contact Channels implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment consolidated the company’s finance and accounting capabilities for a 1500-employee professional services firm operating in the United States, positioning Oracle NetSuite ERP as the primary transactional finance platform. Configuration centered on ERP Financial modules common to professional services operations, including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, project accounting, and revenue recognition workflows. The implementation organized period close, financial reporting, and chart of accounts standardization within Oracle NetSuite ERP, and automated invoice and revenue processing flows consistent with ERP Financial functional patterns. Operational coverage included finance, accounting, billing, and project accounting teams across US sites, with role-based access controls and centralized financial control points defined inside NetSuite. Governance focused on standardizing month-end tasks, reconciling transactional ledgers, and enforcing consistent accounting processes through the Oracle NetSuite ERP implementation.
C3 Customer Contact Channels HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Absence Management Absence and Leave Management HCM n/a 2013 2013
In 2013, C3 Customer Contact Channels deployed Workday Absence Management as part of an Absence and Leave Management initiative for its Philippine site. The 2013 rollout was integrated into a broader Workday program that covered HRIS, Timekeeping, and the Leave module to centralize absence administration for the local workforce. The implementation included Workday HRIS, the Timekeeping module, and Workday Absence Management, with configuration focused on centralized leave balances, request workflows, approval routing, and accrual rules consistent with Absence and Leave Management functionality. The configuration work emphasized standard absence lifecycles and role based approvals to align time off processes with HR operations. A project lead owned the Philippine site deployment, coordinating local HR process alignment, data onboarding, and cutover sequencing across HR and timekeeping teams. Governance centered on tenant level role definitions and operational handoff to HR in the Philippines to sustain day to day absence and leave administration.
Applicant Tracking System HCM 2014 2018
Core HR HCM 2013 2018
Recruiting, Applicant Tracking System HCM 2016 2016
Time and Attendance HCM 2013 2018
C3 Customer Contact Channels Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, C3 Customer Contact Channels deployed Microsoft 365 to establish a centralized Collaboration platform. The Microsoft 365 deployment targeted enterprise collaboration for a 1500-employee professional services firm, enabling cloud email, document management, and team collaboration across client delivery and corporate functions. Microsoft 365 is surfaced on customer-facing web properties and internal collaboration sites, indicating integrated cloud content and communication tooling as a primary collaboration layer. Configuration emphasized core Microsoft 365 capabilities such as Exchange Online email, SharePoint Online content management, Microsoft Teams for synchronous collaboration, OneDrive for Business file sync, and Office client applications for co-authoring and productivity. The implementation included tenant-level provisioning, role-based access and cloud identity and access management, content governance policies and site structure to support project-based teams and client engagements. Operational governance aligned IT and business users to standardize folder structures, external sharing controls, and collaboration workflows across sales, delivery, and corporate support functions. This deployment represents a standard Microsoft 365 Collaboration footprint for a United States based professional services organization.
C3 Customer Contact Channels PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
C3 Customer Contact Channels IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2011 2011

IT Decision Makers and Key Stakeholders at C3 Customer Contact Channels

First Name Last Name Title Function Department Email Phone
Chairman & CEO CXO Finance
President and Chief Operating Officer CXO Finance
SVP Finance & CFO VP Finance
Senior Manager Talent Acquisition Manager HR
Human Resources Director Director HR
CHRO CXO HR
Show All Contacts

Apps Being Evaluated by C3 Customer Contact Channels Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from C3 Customer Contact Channels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the C3 Customer Contact Channels digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD C3 Customer Contact Channels Technographics
C3 Customer Contact Channels is a Professional Services organization based in United States, with around 1500 employees and annual revenues of $300.0 million.
C3 Customer Contact Channels operates a diverse technology stack with applications such as Oracle NetSuite ERP, Workday Absence Management and Microsoft 365, covering areas like ERP Financial, Absence and Leave Management and Collaboration.
C3 Customer Contact Channels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and Microsoft.
C3 Customer Contact Channels recently adopted applications including Bubble Platform in 2022, DigitalOcean Droplets in 2021 and Microsoft Azure Cloud Services in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of C3 Customer Contact Channels’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates C3 Customer Contact Channels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete C3 Customer Contact Channels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.