CAA Club Group
60 Commerce Valley Drive East,
Thornhill, L3T 7P9, ON,
Canada
Thornhill, L3T 7P9, ON,
Canada
1 866-988-8878
Insurance
CAA Club Group Technographics
CAA Club Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CAA Club Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2140 CAA Club Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CAA Club Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Microsoft Power BI for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CAA Club Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CAA Club Group revenues, which have grown to $201.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CAA Club Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CAA Club Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015 CAA Club Group implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize financial and payment processing workflows across membership and customer service functions. The deployment was aligned with SAP CRM capabilities and focused on integrating payments, billing interfaces, and membership data ingestion into the SAP ERP ECC 6.0 environment.
Functional configuration emphasized payment processing and financial document handling, including credit card payment and refund workflows, independent refund processing and SAP cheque payment development. The implementation included development and configuration work to support monthly membership automatic upload with Moneris payment authorization, and training on SAP Adobe Form development to standardize document outputs.
The SAP ERP ECC 6.0 implementation incorporated multiple system integrations explicitly referenced in project artifacts, including Moneris eSelect for credit card payments, a Moneris Cockpit surfaced via Web Dypro for transaction monitoring, configuration of Moneris pin pad using the Moneris .NET API, a real time interface between Itelligence POS and NIS, and connections to Guidewise Policy center,Billing center and Travel and Emergency Road Side Assistance systems. Operational coverage spanned membership management, point of sale payment capture, billing workflows and roadside assistance transaction flows.
Governance and sustainment were delivered through in-house SAP ABAP and .NET development capabilities, with named responsibilities for interface development, monitoring and monthly automated uploads. The program emphasized real time interface orchestration and cockpit monitoring, along with knowledge transfer through Adobe Form training to support ongoing operations of the SAP ERP ECC 6.0 ERP Financial implementation.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 CAA Club Group implemented Microsoft Power BI as its enterprise Analytics and BI platform to standardize reporting across its insurance operations. The deployment positioned Microsoft Power BI as the primary tool for interactive reporting and centralized analytics across the organization.
Configuration emphasis included building centralized semantic models, interactive dashboards, paginated reports and self service analytics to support underwriting, claims and finance functions. The implementation used Power BI Desktop for development and Power BI Service for report publishing and scheduled refresh orchestration.
Workstreams integrated Microsoft Power BI with the existing ETL and reporting landscape, leveraging SSIS for batch data pipelines and SSRS for paginated report coexistence, with data sourced from Microsoft SQL Server 2016, 2012, 2010 and 2008. The program maintained coexistence with QlikView and Tableau while consolidating data feeds, and SAP acted as an upstream transactional source. Custom integration and automation used C# .Net and Visual Studio 2010 with source control and release management handled through TFS.
Governance and delivery were organized around a BI development lifecycle, using TFS for versioning and release management and role based access controls for report publishing. Scheduled ETL and refresh windows were aligned to operational reporting cycles, and the rollout covered enterprise business functions across CAA Club Group’s Canadian insurance operations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, CAA Club Group implemented Microsoft 365 as its Collaboration platform for its 2140 employee organization. Public site inspection indicates Microsoft 365 assets are in use on the corporate website, establishing Microsoft 365 as the primary cloud productivity and collaboration envelope for the company.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document collaboration, OneDrive for endpoint file sync, and the Office application suite. Implementation work focused on tenant level configuration, user provisioning and role based access controls to manage employee access, mail routing and collaboration permissions. Information governance features typical to Microsoft 365 such as document versioning and data protection controls were applied to support collaborative workflows and records handling.
Operational scope targeted enterprise employee productivity and corporate collaboration across the insurer, with the Microsoft 365 environment supporting core business functions such as internal communications, document management and knowledge sharing. Governance adjustments emphasized centralized tenant administration and policy controls to standardize collaboration practices and secure corporate content. This narrative documents CAA Club Group using Microsoft 365 as its Collaboration solution in 2018.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
|
2015 | 2016 |
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Customer Experience | CRM |
|
2019 | 2019 |
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Digital Advertising Platform | CRM |
|
2012 | 2012 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
|
2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
|
2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
|
2012 | 2012 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CAA Club Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CAA Club Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CAA Club Group Technographics
CAA Club Group is a Insurance organization based in Canada,
with around 2140 employees and annual revenues of $201.0 million.
CAA Club Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Microsoft Power BI and Microsoft 365,
covering areas like ERP Financial, Analytics and BI and Collaboration.
CAA Club Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
CAA Club Group recently adopted applications including
AB Tasty Instant Analytics in 2021, Cloudflare CDN in 2020 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CAA Club Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CAA Club Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CAA Club Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.