Shreveport, 71115, LA,
United States
Caddo-Bossier Port Commission Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Caddo-Bossier Port Commission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Caddo-Bossier Port Commission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caddo-Bossier Port Commission has purchased the following applications: Passport RealWorld Accounting for ERP Financial in 2015, Microsoft 365 for Collaboration in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caddo-Bossier Port Commission is running and its propensity to invest more and deepen its relationship with Passport Software , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caddo-Bossier Port Commission revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caddo-Bossier Port Commission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Passport Software | Legacy | Passport RealWorld Accounting | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Caddo-Bossier Port Commission implemented Passport RealWorld Accounting, an ERP Financial application. Passport RealWorld Accounting was configured to computerize recording of all transactions including accounts payable, accounts receivable and payroll, and to centralize bookkeeping, data entry and spreadsheet imports for day to day financial operations. The system supported invoice preparation, deposits, collection of overdue accounts, establishing credit and account maintenance, and preparation of financial statements and summaries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Caddo-Bossier Port Commission implemented Microsoft 365 as its primary Collaboration platform. The small transportation authority, operating with approximately 50 employees, adopted Microsoft 365 to centralize email, document management, and real-time communication across administrative and operations functions.
The deployment uses a cloud-first Microsoft 365 architecture with core Collaboration services. Typical functional components implemented include Exchange Online for email, SharePoint Online and OneDrive for document storage and intranet content, and Microsoft Teams for chat and meetings, while Azure Active Directory provides identity and access controls and role-based administration.
Operational coverage emphasized administration, finance, and port operations with centralized tenant administration and provisioning workflows to manage mailboxes, SharePoint sites, and team spaces. The organization is using Microsoft 365 on their website, indicating public-facing use of Microsoft 365 services, and governance has been structured around centralized permissions and secure file sharing practices consistent with Collaboration deployments.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Caddo-Bossier Port Commission implemented Salesforce Sales Cloud. The deployment targets Sales Automation,CRM,Sales Engagement use cases for the 50 person port authority and is surfaced on the public website to capture commercial inquiries and manage leads.
Salesforce Sales Cloud was configured to centralize contact and account records, capture web sourced leads, manage opportunity lifecycle stages, and provide pipeline visibility through dashboards and reports. Configuration emphasized sales engagement capabilities including activity tracking, email templates, lead assignment rules, and stage based task queues to support repeatable sales workflows.
Operational coverage focuses on sales and business development functions that support port operations, berth reservations and tenant relations, with in house administrators managing user profiles and system configuration. Governance included role based access controls, data validation rules, and a staged rollout from web lead capture to full opportunity management to align process and system workflows.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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