Sacramento, 95841, CA,
United States
California Surveying & Drafting Supply Technographics
California Surveying & Drafting Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by California Surveying & Drafting Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 California Surveying & Drafting Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that California Surveying & Drafting Supply has purchased the following applications: Epicor Eagle for Retail Management in 2013, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems California Surveying & Drafting Supply is running and its propensity to invest more and deepen its relationship with Epicor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing California Surveying & Drafting Supply revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for California Surveying & Drafting Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
California Surveying & Drafting Supply Tech Stack and Enterprise Applications
California Surveying & Drafting Supply ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 California Surveying & Drafting Supply initiated an implementation of Epicor Eagle for Retail Management. The engagement ran from July 2013 to April 2014 and was led by a Sr. Support Engineer and Solution Architect who also oversaw deployment of Microsoft Exchange Server 2013, an Active Directory upgrade to 2012, and standardization of operational hardware and productivity software.
Epicor Eagle was configured to support point of sale, inventory control, purchasing, and core financial workflows to underpin retail operations. The implementation integrated Epicor Eagle with the upgraded Active Directory domain to enable centralized authentication and user provisioning, and it aligned with Exchange Server 2013 for system notifications and mailbox provisioning. Operational scope covered the companys retail and warehouse business functions in the Sacramento area, with governance centered on standardized server and endpoint configurations, documented operational procedures, and consolidated application management.
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California Surveying & Drafting Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, California Surveying & Drafting Supply implemented LiveChat on their website, adding a live conversational channel for customers and prospects. The deployment of LiveChat places the solution squarely in the Chatbots and Conversational AI category and provides an embedded web chat interface on csdsinc.com.
The implementation centers on the LiveChat web widget configured for agent assisted chat, canned responses, file transfer, and chat transcript capture to support customer inquiries. Functional capabilities active in the deployment include real time messaging, visitor session context on product pages, and session handoff workflows to internal agents, consistent with Chatbots and Conversational AI platform functionality.
Operational scope is focused on the company website and supports customer facing functions such as online support and sales assistance, staffed by internal agents. Governance and process changes include chat handling rules, agent availability scheduling, and transcript retention procedures to standardize web inquiry workflows.
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California Surveying & Drafting Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, California Surveying & Drafting Supply implemented Microsoft 365 to standardize core Collaboration capabilities across its 100 person retail organization. The Microsoft 365 deployment was positioned to consolidate productivity, communication, and document management under a single tenant to support sales, store operations, purchasing, finance, and administrative functions.
The implementation of Microsoft 365 included category-aligned components commonly used for Collaboration such as Exchange Online for email, SharePoint Online for team sites and document libraries, OneDrive for individual file storage, and Microsoft Teams for real time collaboration and meetings. Tenant management was exercised through the Microsoft 365 administrative layer, with role based administration and identity controls consistent with Azure Active Directory driven user lifecycle workflows.
Microsoft 365 is also used on their public website, indicating surface integration between web presence and cloud hosted collaboration services. Operational scope covered internal business functions across retail and corporate teams, with Microsoft 365 content and collaboration links surfaced to external users via the site.
Governance was organized at the tenant level with policy driven access control and standardized content classification and sharing settings to align collaboration behaviors across departments. User onboarding and access provisioning followed centralized administration practices to maintain compliance and consistent configuration across the Microsoft 365 Collaboration environment.
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California Surveying & Drafting Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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California Surveying & Drafting Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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California Surveying & Drafting Supply CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at California Surveying & Drafting Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Manager | Manager | IT | ||||
| Senior Vice President Of Operations | VP | Operations |
Apps Being Evaluated by California Surveying & Drafting Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||