List of Epicor Eagle Customers
Austin, 78746, TX,
United States
Since 2010, our global team of researchers has been studying Epicor Eagle customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Eagle for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Eagle for Retail Management include: Harbor Freight Tools, a United States based Retail organisation with 26000 employees and revenues of $8.00 billion, Rona, a Canada based Retail organisation with 26000 employees and revenues of $6.00 billion, Advocate Aurora Health, a United States based Healthcare organisation with 15000 employees and revenues of $5.40 billion, Do It Best, a United States based Retail organisation with 1400 employees and revenues of $4.80 billion, US LBM Holdings, a United States based Distribution organisation with 14000 employees and revenues of $4.20 billion and many others.
Contact us if you need a completed and verified list of companies using Epicor Eagle, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Epicor Eagle customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ace Hardware of Appleton, Inc | Retail | 20 | $3M | United States | Epicor | Epicor Eagle | Retail Management | 2020 | n/a |
In 2020, Ace Hardware of Appleton, Inc added the Epicor Eagle Mobile Manager application to its existing Epicor Eagle deployment in a Retail Management context. The Appleton, Wisconsin retailer operates 14,000 square feet of retail space with a combined staff experience of over 225 years, and has operated on Epicor Eagle for more than 10 years prior to the Mobile Manager addition. The company was simultaneously expanding its B2B program, The Supply Place Powered by Ace Hardware, and selected Epicor Eagle Mobile Manager to support that business expansion.
The implementation centered on extending Epicor Eagle with mobile-first store management workflows consistent with Retail Management usage, focused on handheld inventory tasks, price verification, mobile merchandising, and store manager operations. Epicor Eagle Mobile Manager was configured as an application-layer extension to the incumbent Epicor Eagle environment, enabling mobile access to core retail functions while preserving the underlying Epicor Eagle deployment. The deployment approach emphasized operational continuity with existing Epicor Eagle data and processes.
Operational coverage targeted in-store functions across the rental department, hardware supplies, lawn and garden, and gift categories, while also enabling B2B ordering and account interactions tied to The Supply Place Powered by Ace Hardware program. Governance and rollout emphasized aligning store floor staff and manager workflows to the new mobile application, supporting both in-store retail operations and growing business-to-business relationships. Owner commentary highlighted the tool as a strategic addition to developing programs rather than a replacement of prior operational practices.
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Ace Hardware of Lake Gaston | Retail | 15 | $1M | United States | Epicor | Epicor Eagle | Retail Management | 2014 | n/a |
In 2014, Ace Hardware of Lake Gaston deployed Epicor Eagle as its Retail Management application across two North Carolina locations, Lake Gaston and Rolesville. The rollout positioned Epicor Eagle alongside Epicor Business Advisor and Epicor Compass analytics to provide a consolidated reporting and advisory layer for store operations and strategic planning.
The implementation centered on the Epicor Eagle Planner Series, specifically Epicor Eagle Inventory Planner, Epicor Eagle Pricing Planner, Epicor Eagle Performance Manager, and Epicor Eagle Mobile Manager. Inventory Planner was configured to use multiple forecasting models and to tune service levels by SKU, vendor, and month, allowing the retailer to adjust stocking targets from high summer peaks to reduced winter levels while accounting for vendor cycle times and quantity discount considerations.
Pricing Planner was used to operationalize price change workflows, including bulk Item Price Change capability and Ace best practice rounding, with department level rules to preserve margins and execute seasonal and storewide price adjustments. Performance Manager provided dashboards and scorecards such as Top 100, Real Margin, daily sales by hour, and Market Basket affinity reporting for merchandising and promotion planning. Mobile Manager extended operational control to smartphones, enabling daily sales visibility, inventory checks, order modifications, and on-floor price checks to support customer service.
Operational scope covered retail merchandising, inventory planning, pricing, promotions, store-level scheduling, and customer service across two physical stores in the hardware and home center category. The solution informed staffing schedules through traffic pattern reports, supported affinity-based add-on display planning, and centralized visibility for a small multi-site retailer through unified analytics and mobile access.
Governance and process changes included established pricing rules and rounding standards, month-by-month service level governance driven by Inventory Planner forecasts, and a monthly merchandising process leveraging Market Basket output. Explicit outcomes reported by the retailer include lower off-season inventory levels that improve cash flow, at-a-glance inventory visibility from smartphones that enhances service, faster execution of large-scale price changes, improved employee scheduling based on traffic patterns, and increased add-on sales; Pricing Planner was reported to contribute to a two percent year-over-year margin improvement in 2014.
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Ace Hardware of Titusville | Retail | 10 | $1M | United States | Epicor | Epicor Eagle | Retail Management | 2014 | n/a |
In 2014, Ace Hardware of Titusville implemented Epicor Eagle N Series as its Retail Management solution. The independently owned Titusville hardware store selected Epicor Eagle N Series following the product launch in August 2014 to modernize its retail business management during its 50th anniversary year.
The implementation emphasized core Retail Management capabilities, with explicit focus on enhanced inventory control, simplified transaction and back-office workflows, and embedded business intelligence reporting. Epicor Eagle N Series delivered a redesigned, more intuitive user interface alongside inventory control features and analytics tools to support planning, execution and measurement across merchandising and stock replenishment processes.
Deployment covered the single-store operational footprint, aligning point-of-sale and store operations with purchasing and inventory replenishment workflows for the 10-employee retailer. Configuration prioritized streamlined screens and task flows to reduce training friction and to centralize daily retail operations and reporting for store management.
Governance remained with store ownership and store management, who cited the solution s business intelligence and inventory control as instrumental for operational planning and customer service focus. The Epicor Eagle N Series Retail Management implementation consolidated retail workflows and operational reporting to support merchandising, inventory management and customer-facing operations.
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Retail | 10 | $1M | United States | Epicor | Epicor Eagle | Retail Management | 2004 | n/a |
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Retail | 10 | $1M | United States | Epicor | Epicor Eagle | Retail Management | 2018 | n/a |
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Distribution | 10 | $1M | Canada | Epicor | Epicor Eagle | Retail Management | 2021 | n/a |
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Retail | 15 | $1M | United States | Epicor | Epicor Eagle | Retail Management | 2020 | n/a |
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Healthcare | 15000 | $5.4B | United States | Epicor | Epicor Eagle | Retail Management | 2017 | n/a |
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Distribution | 30 | $3M | United States | Epicor | Epicor Eagle | Retail Management | 2023 | n/a |
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Retail | 20 | $2M | United States | Epicor | Epicor Eagle | Retail Management | 2006 | n/a |
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Buyer Intent: Companies Evaluating Epicor Eagle
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Battery Ventures, a United States based Banking and Financial Services company with 100 Employees
- A Parts Warehouse, a United States based Distribution organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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