AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Calltastic Tech Stack and Enterprise Applications

Calltastic AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Perplexity Legacy Perplexity Generative AI Platforms AI Development n/a 2025 2025
Calltastic AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FastBots Legacy FastBots AI Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Calltastic deployed FastBots AI on its website to introduce Chatbots and Conversational AI capabilities for customer-facing interactions. The implementation uses FastBots AI as a cloud delivered, web embedded conversational layer that manages scripted and model driven conversational flows, intent recognition, FAQ automation, and lead capture workflows. Configuration work centered on the web chat widget placement, conversational flow authoring, NLP training, and real time session logging to support iterative tuning of intents. Operational ownership is concentrated in customer support and sales teams, with marketing providing knowledge base content and template responses. Governance practices established role based access for bot content editing, staged rollout controls on the public site, and monitoring through built in analytics and session transcripts to prioritize content updates. The deployment focuses on web based customer engagement, handling support inquiries and basic qualification of inbound leads via FastBots AI.
Calltastic Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Connex One Legacy Connex One Reporting and Analytics Analytics and BI Analytics and BI n/a 2024 2024
In 2024, Calltastic implemented Connex One Reporting and Analytics to provide real time reporting and analytics for its contact centre operations. The deployment leveraged ConnexAI real time reporting and insights from Connex One Reporting and Analytics to monitor channels, surface operational KPIs, and enable dynamic staffing adjustments tied to agent performance. Connex One Reporting and Analytics, positioned in the Analytics and BI category, delivered dashboards for channel-level reporting, agent performance metrics, and staffing signals aligned with workforce management and customer service workflows. Integration work correlated contact centre event streams with CRM record feeds so operations, workforce planning, and customer success teams at Calltastic could link interaction data to outcome metrics and trigger schedule or coaching interventions. Governance centered on shared KPIs and cadence-driven review processes, with rollout focused on operational dashboards and alerting for the companys United States contact centre. The vendor case study identifies improved contact centre and CRM performance and increased customer satisfaction as the primary stated outcomes.
Calltastic Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2023 2023
Online Meeting Scheduling Collaboration 2024 2024
Calltastic Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2022 2022
Web Content Management Content Management 2025 2025
Calltastic eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Information Management eCommerce 2022 2022
Calltastic CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2023 2023
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2025 2025
Tag Management CRM 2022 2022
Calltastic PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Apps Development PaaS 2025 2025
Calltastic IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
Domain Name System (DNS) IaaS 2022 2022
Domain Name System (DNS) IaaS 2022 2022
Domain Name System (DNS) IaaS 2022 2022
Domain Name System (DNS) IaaS 2023 2023
Network Management and Monitoring IaaS 2021 2021
Calltastic CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Calltastic

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Calltastic Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Calltastic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Calltastic digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Calltastic Technographics
Calltastic is a Professional Services organization based in United States, with around 60 employees and annual revenues of $8.0 million.
Calltastic operates a diverse technology stack with applications such as Perplexity, FastBots AI and Connex One Reporting and Analytics, covering areas like Generative AI Platforms, Chatbots and Conversational AI and Analytics and BI.
Calltastic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Perplexity, FastBots and Connex One.
Calltastic recently adopted applications including Perplexity in 2025, Squarespace CMS in 2025 and Hubspot Forms in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calltastic’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Calltastic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calltastic technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.