Camden, 4843, ME,
United States
Camden National Bank Technographics
Camden National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Camden National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 630 Camden National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Camden National Bank has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2018, Jack Henry Banking SilverLake for Core Banking in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Camden National Bank is running and its propensity to invest more and deepen its relationship with Workday , UKG , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Camden National Bank revenues, which have grown to $184.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Camden National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Camden National Bank Tech Stack and Enterprise Applications
Camden National Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Camden National Bank implemented Workday Recruiting as its applicant tracking system and published the career site at https://camdennational.wd1.myworkdayjobs.com/CNB-Careers, adopting Workday Recruiting to manage external job postings and candidate intake. Camden National Bank, a 630 employee financial institution, configured Workday Recruiting within the Recruiting,Applicant Tracking System category to centralize job requisitions and candidate workflows on its public careers portal.
Workday Recruiting was configured to support core ATS capabilities including job requisition creation, career site hosting, candidate profile and application tracking, interview scheduling, and offer coordination. The deployment emphasized configurable requisition approval flows, candidate status tracking, and recruiter and hiring manager collaboration features, consistent with standard Recruiting and Applicant Tracking System functional modules.
Operational scope covered HR and Talent Acquisition processes across the bank, with the career site serving as the primary external sourcing channel for applicants. The Workday Recruiting implementation was used to present branded job listings and collect applicant data through the corporate careers experience, ensuring a single point of entry for external hiring activity.
Governance centered on standardized hiring workflows and role based access for recruiters and hiring managers, with process controls for requisition approvals and candidate disposition. Workday Recruiting was restated in system documentation and user guidance as the platform of record for Recruiting,Applicant Tracking System activities at Camden National Bank.
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Workforce Scheduling | HCM |
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2022 | 2022 |
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Camden National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Camden National Bank deployed Jack Henry Banking SilverLake in an outsourced hosting model operated by Jack Henry & Associates. The implementation established Jack Henry Banking SilverLake as the bank's Core Banking platform to provide scale and operational resiliency as the institution grew.
The SilverLake deployment included a new account opening platform, eSign functionality, and enhanced CRM capabilities that offer single access across applications to support all of a customer's activity. The bank also implemented call center services for after hours and weekend support to create a 24/7 customer support channel, and customized core workflows to tighten integration across branches and digital channels.
Jack Henry & Associates is hosting Camden National Bank's core along with a number of complementary solutions, consolidating operational responsibility for core processing, customer onboarding, CRM, and contact center routing in the outsourced environment. This hosted architecture brought specialized technical resources and a centralized operational model that connects the core banking platform to customer engagement and support capabilities.
Governance and operational changes centered on shifting internal IT resources away from infrastructure maintenance toward supporting growing business lines and customer experience initiatives. The bank cited improved flexibility and scale, higher levels of security and resiliency in hosting facilities, and demonstrated business continuity and uptime performance as explicit outcomes of the outsourced Jack Henry Banking SilverLake deployment.
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Digital Banking | ERP Services and Operations |
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2017 | 2017 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Camden National Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Camden National Bank deployed LivePerson Conversational Cloud on its public website to introduce cloud-delivered conversational messaging for customer-facing digital channels. The deployment uses the LivePerson Conversational Cloud application embedded as a website chat interface to enable real-time customer engagement and automated interaction handling.
Configuration centered on web chat widget deployment, conversational flow design, natural language understanding for intent classification, session context management, and automated escalation to human agents. These capabilities align with the Chatbots and Conversational AI category and support standard conversational workflows such as intent routing, agent handoff, and conversation analytics and reporting.
Operational responsibility sits with digital channels and customer service functions, with governance focused on conversation lifecycle management, conversation design standards, and compliance controls for customer interactions. Camden National Bank integrated the LivePerson Conversational Cloud into its frontline digital servicing approach to centralize conversational engagement on its website while maintaining oversight through existing channel governance and compliance processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Camden National Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Camden National Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Camden National Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Camden National Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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Camden National Bank PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Camden National Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Camden National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Camden National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Camden National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Camden National Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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