CBC/Radio-Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CBC/Radio-Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 CBC/Radio-Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CBC/Radio-Canada has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2019, Viafoura Community Chat for Community Management in 2016, Microsoft Azure CDN for Content Delivery Network in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CBC/Radio-Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Viafoura , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CBC/Radio-Canada revenues, which have grown to $357.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CBC/Radio-Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viafoura | Legacy | Viafoura Community Chat | Community Management | CRM | n/a | 2016 | 2016 |
In 2016, CBC/Radio-Canada implemented Viafoura Community Chat to increase on site interactions around their editorial content and improve the quality of online discussions. Viafoura Community Chat was deployed as a Community Management solution focused on strengthening audience engagement and moderating public conversations on CBC/Radio-Canada digital properties.
The deployment emphasized civility controls and identity verification workflows, using Viafoura’s email verification, display name enforcement, avatar moderation, and user muting capabilities to shape user behavior. Configuration work centered on moderation rules, display name policies, and moderator queues that aligned platform behavior with CBC community standards while enabling scalable comment and conversation management.
Operational ownership rested with content and audience teams who integrated moderation processes into editorial workflows and reviewer responsibilities. CBC/Radio-Canada reported that the Viafoura Community Chat implementation produced a more civil user experience in line with their standards, and they report a significant increase in engagement, attention time, retention, and loyalty.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure CDN | Content Delivery Network | IaaS | n/a | 2019 | 2019 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||