CBC/Radio-Canada
CBC/Radio-Canada Technographics
CBC/Radio-Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CBC/Radio-Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 CBC/Radio-Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CBC/Radio-Canada has purchased the following applications: Viafoura Community Chat for Community Management in 2016, IBM Envizi for Environmental, Social, and Governance (ESG) in 2021, Microsoft Azure Monitor for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CBC/Radio-Canada is running and its propensity to invest more and deepen its relationship with Viafoura , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CBC/Radio-Canada revenues, which have grown to $357.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CBC/Radio-Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CBC/Radio-Canada Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viafoura | Legacy | Viafoura Community Chat | Community Management | CRM | n/a | 2016 | 2016 |
In 2016, CBC/Radio-Canada implemented Viafoura Community Chat to increase on site interactions around their editorial content and improve the quality of online discussions. Viafoura Community Chat was deployed as a Community Management solution focused on strengthening audience engagement and moderating public conversations on CBC/Radio-Canada digital properties.
The deployment emphasized civility controls and identity verification workflows, using Viafoura’s email verification, display name enforcement, avatar moderation, and user muting capabilities to shape user behavior. Configuration work centered on moderation rules, display name policies, and moderator queues that aligned platform behavior with CBC community standards while enabling scalable comment and conversation management.
Operational ownership rested with content and audience teams who integrated moderation processes into editorial workflows and reviewer responsibilities. CBC/Radio-Canada reported that the Viafoura Community Chat implementation produced a more civil user experience in line with their standards, and they report a significant increase in engagement, attention time, retention, and loyalty.
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Envizi | Environmental, Social, and Governance (ESG) | EPM | n/a | 2021 | 2021 |
In 2021, CBC/Radio-Canada implemented IBM Envizi to centralize Environmental, Social, and Governance (ESG) data collection and reporting across the broadcaster. The deployment centered on provisioning IBM Envizi as an enterprise sustainability platform to standardize data capture and produce consolidated ESG disclosures and operational reports.
The implementation focused on core Environmental, Social, and Governance (ESG) capabilities common to the category, including sustainability data management, greenhouse gas accounting, energy and resource performance tracking, and configurable reporting and dashboarding. IBM Envizi was configured to support structured metric definitions, automated data validation rules, and role based access for data stewards and reporting owners.
Operational coverage targeted corporate sustainability and reporting workflows within CBC/Radio-Canada, aligning functional owners responsible for emissions accounting and sustainability reporting. Governance changes emphasized centralized data stewardship, standardized reporting processes, and controlled change management for metric definitions and disclosure templates.
The recorded signal is a vendor level deployment of IBM Envizi at CBC/Radio-Canada in 2021, reflecting adoption of an enterprise ESG platform to unify sustainability data, reporting, and governance across the organization.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, CBC/Radio-Canada implemented Microsoft Azure Monitor for Application Performance Management on its public website to centralize telemetry for digital media delivery. The deployment focused on web application observability, aligning the Microsoft Azure Monitor deployment with site reliability priorities for content publishing and streaming workflows.
Microsoft Azure Monitor was configured to collect real-time telemetry including request and response metrics, server and application logs, and alerting events. Configuration included centralized dashboards and rule-based alerts to surface service degradations, error rates, and latency for front-end and back-end components, reflecting typical Application Performance Management capabilities.
Instrumentation was embedded in the public website stack to capture page-level performance and backend call traces, enabling monitoring across content delivery and application runtime. The implementation emphasizes monitoring of web operations and digital publishing functions, with telemetry routed into centralized log and metric stores for operational analysis and on-call visibility.
Operational governance centered on aligning digital operations and site reliability practices with the new monitoring platform, establishing alerting thresholds, incident notification pathways, and runbook-driven response processes. CBC/Radio-Canada used Microsoft Azure Monitor to formalize monitoring ownership and operational workflows for web and content teams, improving observability and incident triage procedures.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at CBC/Radio-Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CBC/Radio-Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CBC/Radio-Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CBC/Radio-Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CBC/Radio-Canada Technographics
CBC/Radio-Canada is a Media organization based in Canada,
with around 7000 employees and annual revenues of $357.0 million.
CBC/Radio-Canada operates a diverse technology stack with applications such as
Viafoura Community Chat, IBM Envizi and Microsoft Azure Monitor,
covering areas like Community Management, Environmental, Social, and Governance (ESG) and Application Performance Management.
CBC/Radio-Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Viafoura, IBM and Microsoft.
CBC/Radio-Canada recently adopted applications including
IBM Envizi in 2021, Microsoft Azure Monitor in 2019 and Microsoft Azure CDN in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CBC/Radio-Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CBC/Radio-Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CBC/Radio-Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.