Canadian Dental Association, Inc. Technographics
Canadian Dental Association, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Dental Association, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Canadian Dental Association, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canadian Dental Association, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2015, AddSearch Site Search for Application, Web and Enterprise Search in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Dental Association, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Doodle , AddSearch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canadian Dental Association, Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Dental Association, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canadian Dental Association, Inc. Tech Stack and Enterprise Applications
Canadian Dental Association, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Canadian Dental Association, Inc. implemented Microsoft 365 to standardize Collaboration across the organization. Microsoft 365 is referenced on their website and serves as the primary cloud collaboration suite, delivering email and calendaring, document collaboration, team communication and Office web applications consistent with Collaboration category capabilities.
Deployment is a cloud hosted Microsoft 365 tenant managed through centralized administration, with user accounts provisioned for staff across membership services, communications and administration. Functional modules implemented align with Collaboration practices, including Exchange Online for email and calendaring, SharePoint Online for document libraries and knowledge management, Microsoft Teams for synchronous collaboration, OneDrive for personal file storage and Office web apps for content authoring. Governance emphasizes tenant level role based administration, user lifecycle provisioning and content sharing controls to support compliance and member communication workflows, and the implementation supports internal communications, member facing content management on the website and collaborative document workflows for a 50 person staff.
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2020 | 2020 |
|
Canadian Dental Association, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSearch | Legacy | AddSearch Site Search | Application, Web and Enterprise Search | Content Management | n/a | 2017 | 2017 |
In 2017, Canadian Dental Association, Inc. implemented AddSearch Site Search on its public website. The deployment places AddSearch Site Search in the Application, Web and Enterprise Search category and focuses on improving site-level content discovery for members and external visitors.
Configuration centers on a hosted search widget, crawler-based indexing, autocomplete and relevance tuning, with search analytics instrumentation to track query patterns. AddSearch Site Search is used to generate search result snippets, control result ranking and render search result templates that align with the website's existing content taxonomy.
Operational scope is the corporate website where the solution supports navigation to resource pages, clinical guidance and member services. Governance and operational ownership are administered through AddSearch management tools and are centered on web content and communications teams for indexing cadence and relevance adjustments, with rollout confined to the public site rather than internal applications.
|
Canadian Dental Association, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Canadian Dental Association, Inc. implemented Zendesk Service to provide Customer Support through its public website. Zendesk Service is embedded on the site to capture member and public inquiries and to centralize inbound requests into a cloud-hosted ticketing and case management queue.
The implementation centers on web-initiated intake, using on-site contact forms and a support widget to create and track tickets, with configuration focused on ticket lifecycle management, priority routing, and agent queues for member services and communications. Administrative governance is concentrated among a small group of support administrators who manage macros, automation rules, and standardized responses to enforce consistent workflows, while the public website serves as the primary intake channel for Customer Support.
|
Canadian Dental Association, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Canadian Dental Association, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Canadian Dental Association, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Canadian Dental Association, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||