AI Buyer Insights:

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cane Masters
Location
7050 W. Palmetto Park Rd. Suite 15-255,
Boca Raton, 33433, fl,
United States
Website
https://www.canemasters.com/
Phone
1 800-422-2263
Artw industry
Consumer Packaged Goods
Employee
Revenue

Cane Masters Technographics

Cane Masters Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cane Masters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Cane Masters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cane Masters has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2016, XPS Ship for Shipping Management in 2017, CallRail Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cane Masters is running and its propensity to invest more and deepen its relationship with Olark , XPS Parcel Ship , Zen Cart or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cane Masters revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cane Masters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Cane Masters Tech Stack and Enterprise Applications

Cane Masters AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 Cane Masters implemented Olark Live Chat on the Cane Masters website, adopting the Olark Live Chat application within the Chatbots and Conversational AI category. The deployment is a web-embedded chat widget delivered via client-side JavaScript and managed through the Olark Live Chat administrative console, providing real-time messaging, visitor monitoring, chat transcripts and basic automated response capabilities typical of Chatbots and Conversational AI solutions. Operational scope is limited to the public website and supports customer support and direct sales inquiry handling for the small 10 person organization. Administration and governance are handled internally through the Olark Live Chat dashboard, with canned replies and transcript review used to standardize agent workflows. The architecture is single-site and front-end focused, with Olark providing session and message handling, enabling a lightweight rollout and straightforward operational ownership by the internal team.
Cane Masters eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
XPS Parcel Ship Legacy XPS Ship Shipping Management eCommerce n/a 2017 2017
In 2017, Cane Masters implemented XPS Ship as its Shipping Management solution to generate parcel shipments from its accounting and eCommerce order records. The small consumer packaged goods company manages orders and sales in QuickBooks, and processes payments through ZenCart and PayPal, with XPS Ship provisioned to create shipment records once orders are confirmed. XPS Ship was configured to support order-to-label workflows, batch label generation, and tracking orchestration consistent with Shipping Management functional expectations. Configuration emphasis centered on automating shipment creation based on QuickBooks order status and payment confirmation from ZenCart and PayPal, reducing manual entry for the compact operations team. Integrations explicitly include QuickBooks for order and sales data, ZenCart for checkout workflows, and PayPal for payment capture, with XPS Ship consuming those feeds to initiate carrier bookings and emit tracking events. Operational coverage focused on fulfillment and customer service, coordinating packing and carrier handoff while surfacing shipment status for inbound phone calls, emails, and walk-in customers. Rollout and governance were managed internally across the company’s operations and customer service functions, instituting workflows for order validation, exception handling, and customer communication tied to shipment status. Governance aligned the order lifecycle across QuickBooks, ZenCart, PayPal, and XPS Ship to maintain consistent shipping records and streamline customer service handling of shipment inquiries.
Shopping Cart Management eCommerce 2011 2011
Cane Masters CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2020 2020
In 2020, Cane Masters implemented CallRail Call Tracking on their website. Cane Masters uses CallRail Call Tracking, a Call Tracking and Recording application, to capture inbound call activity and attribute callers to marketing sources, supporting marketing and sales functions for the small United States based consumer packaged goods firm with 10 employees. The deployment is website embedded and leverages CallRail Call Tracking standard capabilities such as dynamic number insertion, call routing, call recording, and call analytics to instrument phone-driven leads and tie calls back to campaign sources. Operational ownership is concentrated in marketing and sales, with configuration focused on provisioning tracking numbers, call labeling and analytics dashboards for lead qualification and campaign attribution, and day to day management conducted through the CallRail Call Tracking interface.
Marketing Automation CRM 2021 2021
Cane Masters IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Cane Masters

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cane Masters Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cane Masters IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cane Masters digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cane Masters Technographics
Cane Masters is a Consumer Packaged Goods organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Cane Masters operates a diverse technology stack with applications such as Olark Live Chat, XPS Ship and CallRail Call Tracking, covering areas like Chatbots and Conversational AI, Shipping Management and Call Tracking and Recording.
Cane Masters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, XPS Parcel Ship and CallRail.
Cane Masters recently adopted applications including iPromote in 2021, CallRail Call Tracking in 2020 and HostGator in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cane Masters’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cane Masters’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cane Masters technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.