Capella University
225 South Sixth Street, Ninth Floor,
Minneapolis, 55402, MN,
United States
Minneapolis, 55402, MN,
United States
1 188-822-3552
Education
Capella University Technographics
Capella University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capella University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Capella University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capella University has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, Oracle PeopleSoft HCM for Core HR in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capella University is running and its propensity to invest more and deepen its relationship with Oracle , Workday , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capella University revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capella University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capella University Tech Stack and Enterprise Applications
Capella University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Capella University implemented Oracle PeopleSoft ERP using Oracle PeopleSoft Cloud Infrastructure to establish a cloud-hosted ERP Financial platform for enterprise finance operations. The narrative emphasizes Capella University’s PeopleSoft footprint and a selective adoption plan shaped by cloud technology, framing the PeopleSoft Cloud Infrastructure as central to the institution’s future PeopleSoft vision.
The Oracle PeopleSoft ERP deployment focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, and budgeting and financial reporting workflows. Configuration efforts prioritized cloud-aligned tenancy and environment separation, automated approval routing for financial controls, and standardized instance provisioning consistent with PeopleSoft Cloud Infrastructure operational patterns.
Integrations were scoped to connect the Oracle PeopleSoft ERP implementation with other campus administrative systems and operational data sources to support finance, procurement, bursar, and central administration functions, with integration workstreams planned alongside phased adoption milestones. The initial cloud implementation served as a pilot for selective adoption, informing which PeopleSoft modules and cloud services would be adopted next across the enterprise.
Governance and rollout emphasized centralized change control, a phased release schedule, and lessons learned captured from the initial cloud migration to refine configuration standards and rollout playbooks. The articulation of a selective adoption plan and the influence of Oracle PeopleSoft Cloud Infrastructure were presented as governance levers guiding future PeopleSoft expansion within Capella University.
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Capella University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2013 | 2017 |
In 2013, Capella University implemented Oracle PeopleSoft HCM as its Core HR platform. The deployment positioned Oracle PeopleSoft HCM as the transactional system for human resources processes within a multi module PeopleSoft landscape that included CS, FIN, IH CRM, and ELM, aligning HR recordkeeping with adjacent finance, CRM, student and learning modules.
Operational responsibilities emphasized managed workload to provide on time resolutions for both support and project work, with support staff providing coverage across PeopleSoft modules CS, HCM, FIN, IH CRM, and ELM. The implementation impacted core HR operations, finance processing, customer relationship workflows via IH CRM, and enterprise learning via ELM, and governance centered on workload management, ticket driven support, and project prioritization to balance maintenance and enhancement activities.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Sourcing, Talent Management | HCM |
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2013 | 2017 |
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Capella University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Capella University deployed LivePerson Conversational Cloud on its website, adopting a Chatbots and Conversational AI platform to deliver automated and live conversational support. LivePerson Conversational Cloud was provisioned as a web-embedded conversational interface combining natural language understanding, message routing, session management, and live agent escalation to support student-facing interactions on the public site.
The implementation concentrated on category-aligned modules including NLU driven intent recognition, conversational flow orchestration, routing to human agents, and analytics for conversation monitoring. Operational scope focused on the public website and impacted admissions and student support workflows, with governance centered on conversational content management, escalation protocols, and operational ownership by the university digital services team.
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Capella University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Capella University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Capella University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Capella University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Capella University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Capella University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Capella University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Capella University
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director - Human Resources | Director | HR | |
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HR Manager Business Partner | Manager | HR | |
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Senior Human Resources Business Partner | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Corporate Recruiter | CXO | HR | |
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Apps Being Evaluated by Capella University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capella University IT executives and key decision makers. This section highlights Capella University's latest recorded technology evaluations, including Oracle PeopleSoft ERP for ERP Financial on 2024-09-02 and Coupa Supplier Portal for Supplier Relationship Management on 2024-07-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capella University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-02 | Capella University | Evaluated | Oracle | Oracle PeopleSoft ERP | ERP Financial | ERP |
| 2024-07-30 | Capella University | Evaluated | Coupa Software | Coupa Supplier Portal | Supplier Relationship Management | Procurement |
FAQ - APPS RUN THE WORLD Capella University Technographics
Capella University is a Education organization based in United States,
with around 1500 employees and annual revenues of $150.0 million.
Capella University operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and LivePerson Conversational Cloud,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Capella University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LivePerson.
Capella University recently adopted applications including
DocuSign eSignature in 2021, Cisco Webex Meetings in 2020 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capella University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capella University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capella University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.