Raleigh, 33442, CA,
United States
Capital Business Solutions Technographics
Capital Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capital Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 53 Capital Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Capital Business Solutions has purchased the following applications: Perplexity for Generative AI Platforms in 2024, Zoho SalesIQ for Chatbots and Conversational AI in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capital Business Solutions is running and its propensity to invest more and deepen its relationship with Perplexity , Zoho Corp. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capital Business Solutions revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capital Business Solutions Tech Stack and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Capital Business Solutions implemented Zoho SalesIQ on their website. Capital Business Solutions deployed Zoho SalesIQ as a Chatbots and Conversational AI application to instrument web‑based client engagement for its professional services operations in the United States.
The implementation centers on the Zoho SalesIQ web chat widget and associated conversational tooling, configured to deliver real time live chat, visitor tracking and profile capture, proactive chat triggers, and bot driven conversation flows. Configuration work included chat widget customization, routing rules and conversational scripts, session handoff to human agents, and dashboarding for chat activity and engagement metrics consistent with Chatbots and Conversational AI functionality.
Operational scope is website focused, supporting front office sales and client service workflows for a 53 employee professional services firm, with chat ownership and response processes assigned to sales and client service teams. Capital Business Solutions Zoho SalesIQ Chatbots and Conversational AI implementation emphasizes web channel lead capture and client interaction orchestration, with standard conversational governance and agent routing embedded in the rollout.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Capital Business Solutions deployed Zoom for Audio Video and Web Conferencing to support remote client engagement and internal collaboration. The 53-employee professional services firm uses Zoom from Zoom Video Communications on its public website to surface join links and initiate client consultations directly from client-facing pages.
The implementation centers on core Audio Video and Web Conferencing capabilities, including multi-party video meetings, screen sharing, and session recording, aligned with standard meeting and collaboration workflows. Website integration is a primary signal of operational use, and administrative control appears consolidated to a limited set of account administrators responsible for user provisioning, meeting access controls, and security settings for external client sessions.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Capital Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Capital Business Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||