Capital One
1680 Capital One Drive,
McLean, 22102, VA,
United States
McLean, 22102, VA,
United States
1 703-720-1000
Banking and Financial Services
Capital One Technographics
Capital One Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capital One and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76300 Capital One employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capital One has purchased the following applications: FIS GETPAID for AR Automation in 2012, Workday Absence Management for Absence and Leave Management in 2016, AppWorx Workload Automation for Business Process Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capital One is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capital One revenues, which have grown to $39.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital One intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capital One Tech Stack and Enterprise Applications
Capital One ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2012 | 2012 |
In 2012, Capital One implemented FIS GETPAID as an AR Automation solution. The engagement centered on provisioning the FIS GETPAID application within Capital One's accounts receivable organization, and included preparation of configuration documents and user FAQ documentation directly in the FIS GETPAID environment to support go live and day two operations.
Configuration work emphasized AR functional workflows common to AR Automation deployments, including invoice presentment configuration, payment posting and cash application rules, collections workflow templates, and role based access definitions. Documentation produced in FIS GETPAID captured parameter settings, approval routing, exception handling guidance, and step by step user procedures to standardize operational execution.
Operational scope focused on corporate receivables and billing teams, with documentation intended to support training, governance, and ongoing support processes. The prepared configuration and FAQ artifacts were used as authoritative references for change control, user onboarding, and incident resolution within the FIS GETPAID AR Automation deployment.
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2023 | 2024 |
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Expense Management | ERP |
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2010 | 2010 |
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Expense Management | ERP |
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2015 | 2016 |
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Payment Processing | ERP |
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2020 | 2020 |
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Capital One HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2016 | 2017 |
In 2016 Capital One implemented Workday Absence Management as part of a broader Workday HCM rollout. The deployment targeted Absence and Leave Management alongside Payroll, Compensation, Benefits, Performance Management, Time Management, Recruiting, Talent Management, and Time Tracking to support HR and Finance business functions across the enterprise.
Workday Absence Management was configured with custom calculated fields and a suite of custom reports using Workday Report Writer and BIRT. Functional work included absence configuration, time and absence integrations, and coordinated data validation for Talent Management and Recruiting prior to interface loads.
Integrations and interfacing were central to the implementation, with inbound and outbound integrations developed using Workday Studio, Document Transformation, Enterprise Interface Builder, Core Connectors, and web services technologies including XML, XSLT, XSD, and SOAP. Studio integrations extended into finance workflows including exchange rate feeds, customer aging exports, AP and AR feeds, and AP invoice ingestion into Workday, while ongoing integration maintenance covered Payroll, Benefits, Compensation, Performance Management, and Time Tracking feeds.
Governance and operational support included impact analysis for International Assignment and Job Architecture changes, creation of global calculated fields, full lifecycle testing and validation of reports and integrations for major version updates twice a year, and use of the GEMINI tracker for production issue resolution. Deliverables and controls comprised functional design documents and technical design documents, test scenarios and test cases, and business training sessions to operationalize Workday Absence Management within Capital One’s HR and payroll processes.
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Benefits Administration | HCM |
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2016 | 2017 |
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Compensation Management | HCM |
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2016 | 2017 |
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Core HR | HCM |
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2016 | 2017 |
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Core HR | HCM |
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2016 | 2017 |
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Digital Coaching | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Recognition and Rewards Management | HCM |
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2016 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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HR Compliance | HCM |
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2015 | 2015 |
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HR Service Delivery | HCM |
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2019 | 2020 |
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Learning and Development | HCM |
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2015 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2016 | 2017 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2016 | 2017 |
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Video Interviewing | HCM |
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2016 | 2016 |
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Video Interviewing | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2008 | 2009 |
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Workforce Planning | HCM |
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2014 | 2015 |
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Capital One ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Capital One implemented AppWorx Workload Automation from Broadcom as part of its Business Process Management tooling to schedule and orchestrate backend job workflows for a Java and Node.js full stack application environment. The AppWorx Workload Automation deployment focused on automating recurring operational tasks used by application teams, including ETL and API-driven job sequences supporting transactional processes.
Configuration work centered on creating AppWorx job definitions, calendar and dependency-driven schedules, and reusable workflow templates that invoked Node.js services and Oracle database procedures. Workflows were implemented to handle API call sequencing, stored procedure execution, and asynchronous orchestration, with explicit error handling and retry logic consistent with workload automation patterns.
AppWorx was integrated with the documented application and infrastructure components, including Oracle Database for PL/SQL execution, Node.js and Express middleware that host business logic, Apigee gateway for API authentication and routing, Azure App Services and Nginx for runtime hosting, and Splunk and Azure Application Insights for logging and telemetry. Release and infrastructure artifacts were managed through GitLab, CI/CD was executed via Jenkins, and Azure resources and scaling configurations were provisioned with Terraform scripts, while Office 365 provided alerting channels.
Operational governance aligned AppWorx schedules with Agile delivery processes using JIRA for tasking and GitLab merge request policies for code control, with automated test gates authored in cucumber and Jasmine enforced in CI. Scheduling lifecycle, monitoring, and incident visibility were managed through Splunk and Application Insights, with AppWorx job definitions treated as part of the application release artifacts and operational runbooks.
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Business Process Management | ERP Services and Operations |
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2008 | 2008 |
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Core Banking | ERP Services and Operations |
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2014 | 2014 |
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Facility Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2014 | 2014 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Capital One AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Frameworks and Libraries | AI Development |
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2019 | 2019 |
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ML and Data Science Platforms | AI Development |
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2017 | 2017 |
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ML and Data Science Platforms | AI Development |
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2015 | 2016 |
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Capital One Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Capital One Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2016 | 2017 |
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Capital One Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Capital One Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Capital One eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2020 |
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Capital One SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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1999 | 2000 |
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Capital One CRM
Capital One EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2013 | 2014 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Capital One ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Capital One Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trade Order Management System (TOMS) | Investment Management |
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2013 | 2014 |
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Capital One Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2006 | 2007 |
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Procurement | Procurement |
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2015 | 2016 |
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Procurement | Procurement |
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2012 | 2012 |
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Sourcing | Procurement |
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2015 | 2016 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2006 | 2006 |
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Capital One SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Incentive Compensation Management | SPM |
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2013 | 2013 |
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Sales Performance Management | SPM |
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2016 | 2016 |
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Capital One TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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Risk Management | TRM |
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2010 | 2010 |
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Risk Management | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2011 | 2011 |
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Treasury Management | TRM |
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2015 | 2016 |
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Treasury Management | TRM |
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2022 | 2022 |
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Capital One PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2021 |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2016 | 2016 |
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Operating System (OS) | PaaS |
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2025 | 2025 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Capital One IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2018 | 2019 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2020 | 2021 |
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Servers, Storage and Networking | IaaS |
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2024 | 2024 |
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Capital One CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2018 |
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Capital One Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at Capital One
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager Business Intelligence | Manager | IT | |
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Business Intelligence/Data Analysis Manager | Manager | IT | |
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Director, Enterprise Customer Intelligence | Director | Customer Service | |
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EVP, CTO | CXO | Finance | |
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Data Engineer | Manager | IT | |
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Chief Architect | Manager | Finance | |
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Director, Data Science - Machine Learning & AI | Director | HR | |
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Vice President, Corporate Strategy | VP | Operations | |
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VP Information Technology | VP | IT | |
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Senior Director, Financial Systems | Director | IT | |
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Manager - Travel and Expense | Manager | Finance | |
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IT Director, Accounting and Financial Reporting Systems | Director | IT | |
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Chief Procurement Officer | CXO | Procurement | |
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Director, IT Procurement & Head of Sourcing | Director | Procurement | |
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Managing Vice President of Finance | VP | Finance | |
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Director of Finance | Director | Finance | |
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Chief Technology Officer | CXO | IT | |
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Data Engineer (Big Data/Hadoop) | Manager | IT | |
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Director, Data Analytics | Director | IT | |
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Senior Director, Technology Procurement & Supplier Management | Director | Procurement | |
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Senior Director, Supply Chain Management/Commercial Bank and Labor | Director | Supply Chain | |
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Director, Supply Chain | Director | Supply Chain | |
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Managing Vice President, Chief Supply Chain Officer | CXO | Supply Chain | |
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COO and Managing Vice President, Corporate Treasury | VP | Finance | |
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Director Workforce Management | Director | HR | |
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SVP and Divisional CFO | VP | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Accounts Receivable Specialist | Manager | Finance | |
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Director, Controller's Group | Director | Finance | |
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Manager Collections | Manager | Finance | |
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Vice President -- Head of Collections | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Risk Officer | CXO | Risk | |
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Wealth Management Executive | Senior Vice President of Investments | VP | Investment | |
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Chief of Staff & Risk Officer | CXO | Risk | |
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Director, Legal Operations | Director | Legal | |
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Vice President & Compliance Officer, Financial Services & Enterprise Bankruptcy | VP | Finance | |
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Recruiting Manager - Talent Acquisition for Director/Senior Directors | Manager | HR | |
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Senior Manager, Executive Recruiting | Manager | HR | |
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Head of Talent Acquisition | Director | HR | |
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Vice President, Executive Recruiting & Onboarding | VP | HR | |
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Director, Compensation | Director | HR | |
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Senior Manager Business Operations | Manager | Operations | |
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Director, Corporate Compensation | Director | HR | |
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SVP, Head of Underwriting & Portfolio Management | VP | Investment | |
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Managing Vice President and Business Chief Risk Officer – Finance | CXO | Risk | |
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Director Of Information Technology, Cloud Architecture | Director | IT | |
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Sr Director, Marketing & Analytics | Director | Marketing | |
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Chief Data Officer | CXO | IT | |
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Director, Product Management - Customer Rewards and Lifestyle Experiences | Director | Customer Service | |
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Principal Process Manager, Loyalty Operations | Manager | Marketing | |
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Senior Director of Digital Software Engineering | Director | IT | |
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Director of Software Engineering - Rewards Loyalty Program | Director | HR | |
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Principal Associate, Rewards Marketing | Director | Marketing | |
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Vice President, Product - Digital Customer Experience | VP | Customer Service | |
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Director of Customer Experience | Director | Customer Service | |
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Director - Head of Checking Customer Engagement Strategy | Director | Customer Service | |
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Director of Client Success | Director | Customer Service | |
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Senior Director - Outside Sales and Originations | Director | Sales | |
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Principal Associate, Loyalty Marketing | Director | Marketing | |
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Managing Vice President, Product Management - Marketing, Loyalty and Inbound Payments | VP | Marketing | |
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Vice President Information Technology | VP | IT | |
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Senior Director - Asset Mgmt, Site IT & Branch Support | Director | IT | |
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Senior Director Of Technology | Director | IT | |
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Director of Corporate Events | Director | Finance | |
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COO | CXO | Finance | |
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Senior Event Manager | Manager | Operations | |
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Vice President, Workplace Solutions | VP | HR | |
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Vice President & Senior Associate General Counsel | VP | Legal | |
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Managing Vice President & Chief Counsel | CXO | Finance | |
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Vice President, Compliance Privacy Officer | VP | Legal | |
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Director of Compliance | Director | Finance | |
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Director, Network Engineering | Director | IT | |
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EVP and Head of Technology | Director | IT | |
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Senior Director, Head of Engineering | Director | R&D | |
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VP- Head of Engineering | VP | R&D | |
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Director, Data Engineering | Director | IT | |
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Director Data Engineering and Analytics | Director | IT | |
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Vice President, Data Analysis | VP | IT | |
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Director - Data Science | Director | IT | |
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VP & CTO, Small Business Bank & Treasury Management | VP | Treasury | |
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Manager, Process Management | Manager | Finance | |
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Director, Digital Support & IT Automation | Director | IT | |
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Vice President Treasury Management | VP | Treasury | |
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Chief Technology Risk Officer & EVP | CXO | IT | |
|
|
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Chief of Staff, Enterprise Risk Management and Risk Office | CXO | Risk | |
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|
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Head of Collateral Management | Director | Risk | |
|
|
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Head of Treasury Management Operations | Director | Treasury | |
|
|
|
CIO | CXO | IT | |
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Director North American Payroll | Director | HR | |
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Principal Associate, Salesforce Process Manager and Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Developer/Administrator | Manager | Marketing | |
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|
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Salesforce Administrator/ Lightning Developer | Manager | Marketing | |
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|
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Salesforce Lightning Developer/Administrator | Manager | Marketing | |
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|
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Salesforce Administrator/Tech | Manager | Marketing | |
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Salesforce Administrator/Architect | Manager | Marketing | |
|
|
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Salesforce System Administrator | Manager | Marketing | |
|
|
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Salesforce Developer & Administrator | Manager | Marketing | |
|
|
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Salesforce Administrator | Manager | Marketing | |
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Director of Technology | Director | IT | |
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Manager Data Automation & Transformation | Manager | IT | |
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Automation Project Manager | Manager | IT | |
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VP HR technology | VP | HR | |
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CHRO | CXO | HR | |
|
Apps Being Evaluated by Capital One Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capital One IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capital One digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Capital One Technographics
Capital One is a Banking and Financial Services organization based in United States,
with around 76300 employees and annual revenues of $39.11 billion.
Capital One operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and AppWorx Workload Automation,
covering areas like AR Automation, Absence and Leave Management and Business Process Management.
Capital One has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and Broadcom.
Capital One recently adopted applications including
HPE Guardian (by Tandem) in 2025, Obsidian Sync in 2025 and HPE NonStop (formerly Tandem) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capital One’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capital One’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capital One technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.