Capstone Pediatrics
647 Dunlop Lane Suite 102,
Clarksville, 37040, TN,
United States
Clarksville, 37040, TN,
United States
1 931-572-5310
Healthcare
Capstone Pediatrics Technographics
Capstone Pediatrics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capstone Pediatrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 143 Capstone Pediatrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capstone Pediatrics has purchased the following applications: Microsoft 365 for Collaboration in 2020, Mitel MiContact Center Enterprise for Call Center in 2017, GoDaddy for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capstone Pediatrics is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capstone Pediatrics revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capstone Pediatrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capstone Pediatrics Tech Stack and Enterprise Applications
Capstone Pediatrics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Capstone Pediatrics implemented Microsoft 365 to centralize collaboration and productivity capabilities. The deployment is recorded on the organization website and uses Microsoft 365 within the Collaboration category to provide cloud-first communications and document workflows.
The implementation leveraged core Microsoft 365 services, including Exchange Online for email, SharePoint Online for shared document libraries, Microsoft Teams for messaging and meetings, and OneDrive for individual file storage, delivering Collaboration capabilities such as document coauthoring, calendaring, and secure cloud-hosted content. Configuration included tenant-level administration, role based access controls, mailbox provisioning, and standard Microsoft 365 security and compliance settings appropriate for a healthcare practice.
Operational coverage focused on administrative and clinical support functions across the practice, with account provisioning and identity management integrated into daily operations. Governance introduced data classification and access policies to align platform use with healthcare compliance obligations, and rollout followed staged onboarding and training practices to minimize operational disruption.
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Capstone Pediatrics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Enterprise | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Capstone Pediatrics implemented Mitel MiContact Center Enterprise as its Call Center platform, deploying the application alongside a hosted VoIP and unified communications environment that supports the offices and centralized patient contact operations. The Mitel MiContact Center Enterprise deployment was positioned to unify inbound patient call handling across practice locations, providing a centralized patient contact center that supplements the existing hosted voice infrastructure.
The implementation emphasized operational visibility and real-time monitoring, using the MiContact Center Enterprise dashboard to track call volumes, average time to answer, abandon rates, and pattern analysis that affect patient experience. Functional capabilities implemented include real-time reporting and dashboarding, queue monitoring, and workforce oversight workflows typical of Call Center deployments, aligned with clinical front desk and patient services processes.
Integrations focused on connecting the Mitel MiContact Center Enterprise instance to the organization wide hosted VoIP and unified communications solution, enabling centralized routing and call handling across multiple office sites. Governance and process changes included centralizing contact center operations and establishing dashboard driven monitoring for service teams, a shift noted by Thomas Okokhere, vice president of financial analysis and internal audit, who said Our patient contact center has a dashboard, which makes it easy to monitor calls, view and keep track of the average time to answer, abandon rates, and other patterns that can affect the overall patient experience.
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Capstone Pediatrics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Capstone Pediatrics implemented GoDaddy for Application Hosting and Computing Services to host and manage its public website. The deployment uses GoDaddy platform capabilities including domain management, DNS resolution, SSL certificate provisioning, web server and storage provisioning, and a web control panel for content and configuration management. The implementation centers on standard shared hosting and managed compute resources appropriate for a single-site clinical practice website.
Operational scope is limited to the external website and associated patient-facing content, supporting business functions such as patient communications, appointment information, and provider directory publishing. Governance is executed through administrative access controls in the GoDaddy control panel, content update workflows owned by practice administrators, and routine maintenance of certificates and DNS records.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Capstone Pediatrics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Capstone Pediatrics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Capstone Pediatrics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capstone Pediatrics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capstone Pediatrics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Capstone Pediatrics Technographics
Capstone Pediatrics is a Healthcare organization based in United States,
with around 143 employees and annual revenues of $24.0 million.
Capstone Pediatrics operates a diverse technology stack with applications such as
Microsoft 365, Mitel MiContact Center Enterprise and GoDaddy,
covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
Capstone Pediatrics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Mitel and GoDaddy.
Capstone Pediatrics recently adopted applications including
GoDaddy in 2021, Microsoft 365 in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capstone Pediatrics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capstone Pediatrics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capstone Pediatrics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.