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Capstone Pediatrics
Location
647 Dunlop Lane Suite 102,
Clarksville, 37040, TN,
United States
Website
https://www.capstonepediatrics.com/
Phone
1 931-572-5310
Artw industry
Healthcare
Employee
Revenue

Capstone Pediatrics Technographics

Capstone Pediatrics Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Capstone Pediatrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 143 Capstone Pediatrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Capstone Pediatrics has purchased the following applications: Microsoft 365 for Collaboration in 2020, Mitel MiContact Center Enterprise for Call Center in 2017, GoDaddy for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Capstone Pediatrics is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Capstone Pediatrics revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capstone Pediatrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Capstone Pediatrics Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mitel Legacy Mitel MiContact Center Enterprise Call Center CRM n/a 2017 2018
In 2017, Capstone Pediatrics implemented Mitel MiContact Center Enterprise as its Call Center platform, deploying the application alongside a hosted VoIP and unified communications environment that supports the offices and centralized patient contact operations. The Mitel MiContact Center Enterprise deployment was positioned to unify inbound patient call handling across practice locations, providing a centralized patient contact center that supplements the existing hosted voice infrastructure. The implementation emphasized operational visibility and real-time monitoring, using the MiContact Center Enterprise dashboard to track call volumes, average time to answer, abandon rates, and pattern analysis that affect patient experience. Functional capabilities implemented include real-time reporting and dashboarding, queue monitoring, and workforce oversight workflows typical of Call Center deployments, aligned with clinical front desk and patient services processes. Integrations focused on connecting the Mitel MiContact Center Enterprise instance to the organization wide hosted VoIP and unified communications solution, enabling centralized routing and call handling across multiple office sites. Governance and process changes included centralizing contact center operations and establishing dashboard driven monitoring for service teams, a shift noted by Thomas Okokhere, vice president of financial analysis and internal audit, who said Our patient contact center has a dashboard, which makes it easy to monitor calls, view and keep track of the average time to answer, abandon rates, and other patterns that can affect the overall patient experience.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at Capstone Pediatrics
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Capstone Pediatrics Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Capstone Pediatrics Technographics

Capstone Pediatrics is a Healthcare organization based in United States, with around 143 employees and annual revenues of $24.0 million.

Capstone Pediatrics operates a diverse technology stack with applications such as Microsoft 365, Mitel MiContact Center Enterprise and GoDaddy, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.

Capstone Pediatrics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Mitel and GoDaddy.

Capstone Pediatrics recently adopted applications including GoDaddy in 2021, Microsoft 365 in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Capstone Pediatrics’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Capstone Pediatrics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Capstone Pediatrics technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.