Capsugel
412 Mt. Kemble Ave. Suite 200S,
Morristown, 7960, NJ,
United States
Morristown, 7960, NJ,
United States
1 201-316-9200
Life Sciences
Capsugel Technographics
Capsugel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capsugel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 Capsugel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capsugel has purchased the following applications: Infor SunSystems for ERP Financial in 2009, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2007, Protean ERP for Field Service Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capsugel is running and its propensity to invest more and deepen its relationship with Infor , UKG , Protean Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capsugel revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capsugel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capsugel Tech Stack and Enterprise Applications
Capsugel ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2009 | 2010 |
In 2009, Capsugel implemented Infor SunSystems as its ERP Financial platform to centralize core accounting and accounts payable workflows across its finance organization. The Infor SunSystems deployment targeted Accounts Payable coding and the processing of purchase invoices, employee expense processing and auditing, and month end closing activities related to accounts payables.
The implementation configured standard financial modules for accounts payable and expense management, with invoice coding, approval routing, and control checks aligned to corporate accounting policies. Infor SunSystems was used to capture and reconcile invoice-level data, support closing procedures, and generate VAT reporting inputs for statutory filings.
Operational integration included handling purchase invoice processing across diverse systems, explicitly including SunSystems instances, Protean, and MP2, with reconciliations performed between those sources and the central SunSystems ledger. The deployment covered finance and accounts payable teams, embedding invoice processing workflows and controls into day to day operations to maintain traceability across systems.
Governance activities emphasized control and auditability, with processes to control, process, and audit employee expenses, assist internal and external auditors, and manage VAT filings and intracommunity listings for BE and UK. Period close procedures for accounts payables were formalized within the Infor SunSystems environment to support audit trail and compliance requirements.
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Capsugel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2007 | 2007 |
In 2007, Capsugel deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management solution, publishing the application instance on capsugel.kronos.net to provide workforce-facing access. The deployment established UKG Workforce Central as the primary Workforce Management platform for time capture and workforce administration at Capsugel.
The implementation focused on standard Workforce Management functional capabilities, including time and attendance capture, employee scheduling, and absence management, configured to support HR and operations workflows. Governance was organized around centralized timekeeping rules and standardized scheduling policies to ensure consistent payroll-ready time data and operational acceptance testing during rollout. The narrative demonstrates Capsugel Company UKG Workforce Central Workforce Management alignment with core timekeeping and labor operations functions.
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Capsugel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Protean Software | Legacy | Protean ERP | Field Service Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Capsugel implemented Protean ERP as its Field Service Management application, aligning the Protean ERP deployment with regulated field service and operations workflows. The Protean ERP installation was positioned to support field service management functions and to interface with manufacturing and quality record workflows across relevant operational units.
Capsugel created and oversaw the execution of a Validation Master Plan to govern computer system validation activities. The Validation Master Plan explicitly covered computer system validation for the Form weigh.net system, the Protean ERP System, SAP, and Master Batch Records, establishing validation scope, testing requirements, and documentation expectations for each system.
Operational implementation included category-aligned functional modules for field service scheduling, work order lifecycle control, and traceability of service interventions, consistent with Field Service Management application capabilities. Integration touchpoints were established between Protean ERP, SAP, and the Form weigh.net system to maintain traceability into Master Batch Records and to support compliance-oriented recordkeeping.
Governance centered on centralized validation oversight, structured validation protocols, and change control workflows to ensure that updates to Protean ERP and connected systems remained compliant with regulated manufacturing and quality processes. Oversight responsibilities emphasized validation documentation, protocol execution, and alignment of system-level controls with Master Batch Record requirements.
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Capsugel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2017 | 2017 |
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Capsugel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Capsugel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Capsugel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Capsugel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Capsugel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Capsugel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Capsugel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capsugel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capsugel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Capsugel Technographics
Capsugel is a Life Sciences organization based in United States,
with around 4300 employees and annual revenues of $1.80 billion.
Capsugel operates a diverse technology stack with applications such as
Infor SunSystems, UKG Workforce Central (ex Kronos Workforce Central) and Protean ERP,
covering areas like ERP Financial, Workforce Management and Field Service Management.
Capsugel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, UKG and Protean Software.
Capsugel recently adopted applications including
Microsoft Clarity in 2021, Adobe Marketo in 2021 and Amazon Elastic Load Balancing (ELB) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capsugel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capsugel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capsugel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.