Hurst, 76053, TX,
United States
Car Concepts, Inc. Technographics
Car Concepts, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Car Concepts, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Car Concepts, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Car Concepts, Inc. has purchased the following applications: Frazer DMS for Dealership Management in 2013, GoDaddy Webmail for Collaboration in 2013, Podium Interaction Management for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Car Concepts, Inc. is running and its propensity to invest more and deepen its relationship with Frazer Computing, Inc , GoDaddy , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Car Concepts, Inc. revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Car Concepts, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Car Concepts, Inc. Tech Stack and Enterprise Applications
Car Concepts, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frazer Computing, Inc | Legacy | Frazer DMS | Dealership Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Car Concepts, Inc. implemented Frazer DMS as its primary Dealership Management application to centralize customer-facing retail operations. The deployment targeted day-to-day workflows for sales and front desk staff at the dealership and established Frazer DMS as the operational system of record for vehicle transactions and customer interactions.
The Frazer DMS implementation focused on core deal workflow and transaction processing, including creation and completion of vehicle deals, payment capture and cashiering, and structured customer record management. The application was configured to support call handling and customer service tasks described by staff, aligning system screens and processes with the dealership practice of answering calls, taking payments, and resolving customer issues.
Operational coverage included sales, finance related cashiering activities, and front desk customer service functions, with the system used by staff across those departments. No external systems or integrators are specified in the record, therefore integrations are not documented, and the implementation narrative centers on in-dealership operational use across the specified business functions.
Governance and process changes emphasized standardized deal completion procedures and consistent customer handling routines, with staff using Frazer DMS to document transactions and follow up on customer problems. The narrative reflects a small retail dealership adoption pattern where Frazer DMS was embedded into daily sales and customer service workflows to institutionalize deal processing and payment handling.
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Car Concepts, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Car Concepts, Inc. implemented GoDaddy Webmail to provide domain-hosted email for Kinney's Auto across its website and employee accounts. The deployment established GoDaddy Webmail as the primary Collaboration layer for customer-facing contact addresses and internal staff communications at the 80-employee retail organization.
GoDaddy Webmail was configured to provide web-based mailbox access, SMTP and IMAP connectivity, inbox management, spam filtering, and basic calendaring and contacts consistent with GoDaddy Webmail capabilities. Administration and account provisioning are managed through the company GoDaddy account, enabling centralized user account creation and DNS-based domain routing for email, while the service is surfaced on the public website to handle customer inquiries. Car Concepts, Inc. GoDaddy Webmail Collaboration supports both external customer communication workflows and internal operational email, with governance centered on administrative controls in the GoDaddy console.
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Car Concepts, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Car Concepts, Inc. deployed Podium Interaction Management on its public website to centralize customer-facing communications. Podium Interaction Management is used as a Customer Engagement platform embedded on the dealer site to capture web-originated interactions and route them into a single interaction stream for front-line teams.
The implementation emphasizes web messaging and lead capture capabilities, with configuration focused on a site-embedded messaging widget, interaction tracking, and review solicitation workflows consistent with Customer Engagement functionality. Podium Interaction Management is described in the site context for conversational messaging and managing inbound customer queries, aligning platform configuration with sales and service inquiry handling.
Technically the deployment is a website-embedded architecture, with the Podium Interaction Management components running as a client-side integration that funnels messages into a centralized inbox for dealership staff. Operational scope covers customer-facing departments, primarily sales and service, and supports unified response workflows and interaction logging for follow-up and case tracking.
Governance work centered on consolidating web inquiries into a single platform and updating front-line response processes to use the Podium Interaction Management inbox as the primary contact channel. The narrative positions Car Concepts, Inc., Podium Interaction Management, Customer Engagement, and customer-facing business functions as the core relationship driving the implementation.
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Car Concepts, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Car Concepts, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Car Concepts, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Car Concepts, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||