AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Car Concepts, Inc. Tech Stack and Enterprise Applications

Car Concepts, Inc. ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Frazer Computing, Inc Legacy Frazer DMS Dealership Management ERP Services and Operations n/a 2013 2013
In 2013, Car Concepts, Inc. implemented Frazer DMS as its primary Dealership Management application to centralize customer-facing retail operations. The deployment targeted day-to-day workflows for sales and front desk staff at the dealership and established Frazer DMS as the operational system of record for vehicle transactions and customer interactions. The Frazer DMS implementation focused on core deal workflow and transaction processing, including creation and completion of vehicle deals, payment capture and cashiering, and structured customer record management. The application was configured to support call handling and customer service tasks described by staff, aligning system screens and processes with the dealership practice of answering calls, taking payments, and resolving customer issues. Operational coverage included sales, finance related cashiering activities, and front desk customer service functions, with the system used by staff across those departments. No external systems or integrators are specified in the record, therefore integrations are not documented, and the implementation narrative centers on in-dealership operational use across the specified business functions. Governance and process changes emphasized standardized deal completion procedures and consistent customer handling routines, with staff using Frazer DMS to document transactions and follow up on customer problems. The narrative reflects a small retail dealership adoption pattern where Frazer DMS was embedded into daily sales and customer service workflows to institutionalize deal processing and payment handling.
Car Concepts, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2013 2013
In 2013, Car Concepts, Inc. implemented GoDaddy Webmail to provide domain-hosted email for Kinney's Auto across its website and employee accounts. The deployment established GoDaddy Webmail as the primary Collaboration layer for customer-facing contact addresses and internal staff communications at the 80-employee retail organization. GoDaddy Webmail was configured to provide web-based mailbox access, SMTP and IMAP connectivity, inbox management, spam filtering, and basic calendaring and contacts consistent with GoDaddy Webmail capabilities. Administration and account provisioning are managed through the company GoDaddy account, enabling centralized user account creation and DNS-based domain routing for email, while the service is surfaced on the public website to handle customer inquiries. Car Concepts, Inc. GoDaddy Webmail Collaboration supports both external customer communication workflows and internal operational email, with governance centered on administrative controls in the GoDaddy console.
Car Concepts, Inc. CRM
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Previous System
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Category
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Insight
Podium Corp Legacy Podium Interaction Management Customer Engagement CRM n/a 2020 2020
In 2020, Car Concepts, Inc. deployed Podium Interaction Management on its public website to centralize customer-facing communications. Podium Interaction Management is used as a Customer Engagement platform embedded on the dealer site to capture web-originated interactions and route them into a single interaction stream for front-line teams. The implementation emphasizes web messaging and lead capture capabilities, with configuration focused on a site-embedded messaging widget, interaction tracking, and review solicitation workflows consistent with Customer Engagement functionality. Podium Interaction Management is described in the site context for conversational messaging and managing inbound customer queries, aligning platform configuration with sales and service inquiry handling. Technically the deployment is a website-embedded architecture, with the Podium Interaction Management components running as a client-side integration that funnels messages into a centralized inbox for dealership staff. Operational scope covers customer-facing departments, primarily sales and service, and supports unified response workflows and interaction logging for follow-up and case tracking. Governance work centered on consolidating web inquiries into a single platform and updating front-line response processes to use the Podium Interaction Management inbox as the primary contact channel. The narrative positions Car Concepts, Inc., Podium Interaction Management, Customer Engagement, and customer-facing business functions as the core relationship driving the implementation.
Car Concepts, Inc. ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Car Concepts, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Car Concepts, Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Car Concepts, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Car Concepts, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Car Concepts, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Car Concepts, Inc. Technographics
Car Concepts, Inc. is a Retail organization based in United States, with around 80 employees and annual revenues of $12.0 million.
Car Concepts, Inc. operates a diverse technology stack with applications such as Frazer DMS, GoDaddy Webmail and Podium Interaction Management, covering areas like Dealership Management, Collaboration and Customer Engagement.
Car Concepts, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Frazer Computing, Inc, GoDaddy and Podium Corp.
Car Concepts, Inc. recently adopted applications including Podium Interaction Management in 2020, Cloudflare CDN in 2020 and New Relic APM in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates Car Concepts, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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