List of Frazer DMS Customers
Canton, 13617, NY,
United States
Since 2010, our global team of researchers has been studying Frazer DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Frazer DMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Frazer DMS for Dealership Management include: Car Concepts, Inc., a United States based Retail organisation with 80 employees and revenues of $12.0 million, Atlanta Auto Brokers, a United States based Automotive organisation with 100 employees and revenues of $10.0 million, Automax Atlanta, a United States based Automotive organisation with 50 employees and revenues of $5.0 million, AKOI MOTORS, a United States based Automotive organisation with 30 employees and revenues of $3.0 million, Maplewood Auto Mall, a United States based Retail organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Frazer DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Frazer DMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AKOI MOTORS | Automotive | 30 | $3M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2008 | n/a |
In 2008, AKOI MOTORS implemented Frazer DMS from Frazer Computing, Inc. The deployment targeted a single United States dealership operation with roughly 30 employees and positioned the installation within the Dealership Management category to centralize retail and back office processes.
Frazer DMS was configured to prioritize accounting capabilities, including bank reconciliations, account reconciliations, and analyzation of financial statements. Configuration work focused on the accounting suite with general ledger posting, accounts receivable workflows, and accounts payable posting to support reconciliations and period close activities.
Operational coverage extended to finance and front-office functions, with the system used by accounting, sales desk, and service clerks to maintain unified transaction records. Banking interfaces and statement import routines were leveraged to support automated bank reconciliation and to map transactions to the internal chart of accounts.
Governance and rollout emphasized process standardization for month end and cash reconciliation cycles, assignment of reconciliation ownership among accounting staff, and role based access controls within Frazer DMS. Training and documented procedures were instituted to align daily transaction posting and periodic account reconciliations with the dealership accounting calendar.
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Atlanta Auto Brokers | Automotive | 100 | $10M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2013 | n/a |
In 2013 Atlanta Auto Brokers implemented Frazer DMS as its primary Dealership Management application to centralize vehicle, customer, and transaction records across front desk and showroom operations. The deployment focused on operationalizing daily receptionist and showroom workflows, including call handling, customer intake, and visible inventory staging processes.
The Frazer DMS implementation emphasized core modules for vehicle and customer records, inventory management and window sticker generation, key management and key box programming, invoicing and credit card ledgers, and an appointment and vendor board. Frazer DMS was used to add, update, and obtain vehicle and customer information, to post and manage invoices, and to ensure each new vehicle record included Buyer’s Guide, key tag, and window sticker documentation.
Integrations were explicit in operational practice, with customer contact and lead records updated and stored in Eleads and VinSolutions, and transportation events posted and managed through Central Dispatch for movement to and from buying centers. Operational coverage spanned the front desk, showroom sales activity, vendor coordination, and vehicle transportation functions, reflecting cross functional use of the Dealership Management system.
Governance and workflow practices were formalized around the system, with staff responsibilities to maintain call logs, redirect calls to appropriate departments, file customer and vendor information securely, update appointment and vendor boards, track and program keys into the key box, and keep invoices current in Frazer. These procedures established Frazer DMS as the authoritative system for transactional posting, customer recordkeeping, and vehicle dispatch coordination.
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Automax Atlanta | Automotive | 50 | $5M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2011 | n/a |
In 2011, Automax Atlanta implemented Frazer DMS as its core Dealership Management application to centralize accounting and operational workflows across the dealership. The implementation positioned Frazer DMS as the primary system for accounting, vendor records, service work order processing, invoicing, and payroll for a small, dealer-sized operation.
Configuration focused on accounting and finance modules within Frazer DMS, including general ledger setup for month-end reconciliation, accounts payable and vendor information management, invoice capture tied to work orders, and payroll processing. Staff-level proficiency in Frazer DMS supported routine activities such as reviewing final statements for company accounts and balancing the general ledger at month end.
Operational governance emphasized standardized month-end close procedures, vendor master data controls, and a consistent workflow for converting service work orders into billable invoices. The deployment covered accounting, service, parts, and sales functions, and internal process changes centered on enforcing consistent review of final statements and centralizing vendor and invoice management within Frazer DMS.
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Becks Auto Group, Inc | Automotive | 13 | $2M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2014 | n/a |
In 2014, Becks Auto Group, Inc implemented Frazer DMS in the Dealership Management category to support its retail automotive operations. The deployment targeted core dealer workflows at a 13 person United States dealership with approximately $2,000,000 in revenue, aligning the application to everyday sales and service activities.
Frazer DMS was configured to support sales deal processing and customer qualification workflows, incorporating contract creation and documentation for completed purchases. The implementation emphasized finance and insurance workflows, warranty recording, and service order tracking, reflecting common Dealership Management functional modules such as CRM for buyer qualification, F&I processing, inventory-linked deal entry, and service history management.
Operational coverage centered on sales, finance, and service departments, with the system used to qualify buyers by tracking interests and requirements across vehicle models and to document negotiated prices and completed purchase contracts. Becks Auto Group, Inc used Frazer DMS to record warranty offers and service agreements, and to manage financing origination steps as part of the retail close process.
Governance and change management relied on internal training, specifically training new salespeople on the sales program Frazer to ensure consistent customer engagement and contract completion. The implementation narrative links Becks Auto Group, Inc, Frazer DMS, Dealership Management, and the primary business functions of sales, F&I, and service, with operationalization achieved through staff onboarding and incorporated workflows for contracts, warranties, and service documentation.
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Car Concepts, Inc. | Retail | 80 | $12M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2013 | n/a |
In 2013, Car Concepts, Inc. implemented Frazer DMS as its primary Dealership Management application to centralize customer-facing retail operations. The deployment targeted day-to-day workflows for sales and front desk staff at the dealership and established Frazer DMS as the operational system of record for vehicle transactions and customer interactions.
The Frazer DMS implementation focused on core deal workflow and transaction processing, including creation and completion of vehicle deals, payment capture and cashiering, and structured customer record management. The application was configured to support call handling and customer service tasks described by staff, aligning system screens and processes with the dealership practice of answering calls, taking payments, and resolving customer issues.
Operational coverage included sales, finance related cashiering activities, and front desk customer service functions, with the system used by staff across those departments. No external systems or integrators are specified in the record, therefore integrations are not documented, and the implementation narrative centers on in-dealership operational use across the specified business functions.
Governance and process changes emphasized standardized deal completion procedures and consistent customer handling routines, with staff using Frazer DMS to document transactions and follow up on customer problems. The narrative reflects a small retail dealership adoption pattern where Frazer DMS was embedded into daily sales and customer service workflows to institutionalize deal processing and payment handling.
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Automotive | 20 | $3M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2020 | n/a |
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Retail | 25 | $3M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2011 | n/a |
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Automotive | 25 | $2M | United States | Frazer Computing, Inc | Frazer DMS | Dealership Management | 2011 | n/a |
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Buyer Intent: Companies Evaluating Frazer DMS
- LiteWire, a United States based Communications organization with 10 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Citigroup, a United States based Banking and Financial Services organization with 230000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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