Troy, 48083, MI,
United States
Peerless Steel Technographics
Peerless Steel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peerless Steel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Peerless Steel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peerless Steel has purchased the following applications: Plex ERP for Manufacturing ERP in 2012, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peerless Steel is running and its propensity to invest more and deepen its relationship with Plex Systems , Jonas Software Inc , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peerless Steel revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peerless Steel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peerless Steel Tech Stack and Enterprise Applications
Peerless Steel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plex Systems | Legacy | Plex ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Peerless Steel implemented Plex ERP, deploying a web-based Manufacturing ERP to centralize sales order processing and presales activities. Plex ERP was used by inside sales and account management to create sales orders, quotations, and credit and debit memos as part of day to day order administration.
Configuration focused on order management and sales quoting workflows, with explicit handling for credit and debit memo processing and return material authorization tracking. The implementation leveraged the Plex ERP web interface to support presales support tasks, product recommendations, quality issue documentation, and availability checks tied to sales conversations.
Operational coverage included inside sales representatives, account managers, and customer service teams in the United States, with the system embedded in customer interactions to expedite RMAs and resolve account issues. The web based deployment provided real time access to transaction records and standardized documentation for quotations and order fulfillment across those business functions.
Governance emphasized standardized sales and returns workflows, consolidating order creation, credit handling, and RMA processes within Plex ERP. Using Plex ERP to manage these functions supported strengthened customer relationships and greater customer satisfaction through faster issue resolution and consistent presales responses.
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Manufacturing ERP | ERP Services and Operations |
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2022 | 2023 |
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Peerless Steel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Peerless Steel implemented Salesforce Sales Cloud as its primary customer relationship and sales automation platform. The deployment is positioned on the company website for direct lead capture and prospect engagement, and it is categorized under Sales Automation,CRM,Sales Engagement to support commercial workflows for the distribution business.
The Salesforce Sales Cloud implementation centers on core Sales Cloud capabilities including web driven lead capture, account and contact management, opportunity and pipeline management, and sales engagement features such as templated communications and activity tracking. Configuration work emphasized record types, opportunity stages aligned to distribution sales cycles, and standard objects used to model customer and prospect relationships for a 120 person organization.
Integration work focused on connecting the website to Salesforce Sales Cloud for inbound lead creation and routing, and on ensuring sales teams receive enriched contact and opportunity records within the CRM. Operational coverage is concentrated on sales and sales operations functions, including inside sales and account management workflows, with CRM records serving as the system of record for customer interactions.
Governance and process changes included role based access and sharing rules, automated lead assignment and basic validation rules, and standardized opportunity stages to enforce a single pipeline methodology. The rollout emphasized sales process standardization and operationalizing Salesforce Sales Cloud functionality to support repeatable quoting and sales engagement activities.
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Peerless Steel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 Peerless Steel provisioned Liquid Web Cloud Servers to host its corporate website and online product catalog. The deployment places Liquid Web Cloud Servers in the Application Hosting and Computing Services category and serves the company web presence in the United States. Peerless Steel uses the platform to deliver site content, catalog pages, and administrative content management for customer facing workflows.
Architecturally the implementation relies on virtualized cloud compute instances with persistent block storage and standard hosting services such as managed backups, snapshotting, and server level administration to support web application processes and file assets. Operational ownership is retained by Peerless Steel IT which configures instances, deploys website content, and schedules maintenance and patch cycles for Liquid Web Cloud Servers. The configuration is focused on web hosting and compute availability for the corporate site rather than broader enterprise application orchestration.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Peerless Steel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Peerless Steel
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Peerless Steel Executives
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