Care New England
10 Charles Street, Suite 220,
Providence, 2904, RI,
United States
Providence, 2904, RI,
United States
1 401-227-3669
Healthcare
Care New England Technographics
Care New England Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care New England and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Care New England employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care New England has purchased the following applications: Corporate Compliance for HR Compliance in 2021, EPIC EHR for Electronic Health Record in 2022, Epic Caboodle (ex Cogito Data Warehouse) for Data Warehouse in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care New England is running and its propensity to invest more and deepen its relationship with Corporate Voice , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care New England revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care New England intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care New England Tech Stack and Enterprise Applications
Care New England HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Voice | Legacy | Corporate Compliance | HR Compliance | HCM | n/a | 2021 | 2021 |
In 2021, Care New England implemented Corporate Compliance in the HR Compliance category. Corporate Compliance was deployed to reinforce HR and benefits compliance workflows, centralizing policy and procedure management, employee training and attestations, incident and whistleblower reporting, and audit-ready recordkeeping for HR operations. The implementation targeted HR and benefits administration functions across the health system, establishing a single compliance control plane to manage regulatory requirements and internal governance for employee-facing programs.
Also in 2021, Care New England named AIG Retirement Services, including the VALIC family now part of Corebridge Financial, as the exclusive retirement plan provider to consolidate its 403(b) and 457(b) plans onto a single platform. The public announcement describes plan consolidation onto AIG VALIC's platform, and the press release implies recordkeeping and plan administration responsibilities reside with VALIC Corebridge, supporting the broader HR Compliance and benefits governance agenda.
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Workforce Management | HCM |
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2001 | 2001 |
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Care New England ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Care New England implemented EPIC EHR within Care New England Medical Group for a targeted ambulatory float Medical Assistant deployment at Providence, RI, with operational activity documented from January 2022 to April 2022. The project centered on embedding EPIC EHR into front line clinical intake and outpatient support workflows used by Medical Assistant Float staff.
The configuration emphasized Electronic Health Record capabilities aligned to clinical intake and administrative tasks, including vitals capture and charting, patient record access and demographic updates, document scanning and managed electronic faxing, and referral management to obtain insurance authorizations. Day to day operational tasks captured in the environment included updating patient information, maintaining HIPAA access controls, handling cash drawer and checkout activities, and scanning and indexing patient documents into the EPIC EHR patient record.
Operational coverage was focused on the Care New England Medical Group ambulatory sites in Providence, with the EPIC EHR supporting Medical Assistant workflows that bridge front desk registration, clinical rooming, and outbound referral workflows. The deployment incorporated document management and outbound fax workflows as core operational touchpoints, and was structured to support role based access for medical assistants and front office staff.
Governance and rollout followed a short term implementation window between January and April 2022, with procedural changes to intake, documentation, and referral processing to align daily operations with EPIC EHR processes. HIPAA compliance and user access controls were enforced as part of the operational governance for clinical record handling and document scanning within the Electronic Health Record environment.
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2014 | 2014 |
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Pharmacy Management | ERP Services and Operations |
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2013 | 2013 |
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Care New England Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Caboodle (ex Cogito Data Warehouse) | Data Warehouse | Analytics and BI | n/a | 2015 | 2015 |
In 2015 Care New England implemented Epic Caboodle (ex Cogito Data Warehouse) as a centralized Data Warehouse, with Epic Systems as the vendor. The deployment established an enterprise clinical data repository to support reporting and compliance needs across the health system.
The Epic Caboodle (ex Cogito Data Warehouse) implementation included daily ETL orchestration, custom data models, and job scheduling to consolidate clinical and operational source data. Operational activities explicitly covered database maintenance, scheduled backups, monitoring and performance tuning, and the creation of new scripts to support data transformations and compliance-oriented schemas.
Integrations were built to accommodate Epic and Cerner web-based applications, and the environment was administered alongside Microsoft SMS-managed databases and servers. Operational scope spanned Care New England sites including Kent Hospital, Women and Infants, Butler Hospital, and Providence Community Health Centers, providing centralized data services for clinical, compliance, and reporting functions.
Governance and operational workflow centered on a database administration model that managed daily ETLs, jobs and tasks, patching and web-based logic support described as RA/SA work, and ongoing monitoring. The implementation emphasized scripted automation, scheduled job orchestration, and performance monitoring to sustain the Data Warehouse and support downstream reporting and compliance processes.
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Care New England Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2014 | 2014 |
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Care New England Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Care New England CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Care New England TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2015 | 2015 |
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Care New England PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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API Management | PaaS |
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2014 | 2014 |
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Care New England IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Care New England CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Care New England Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Care New England
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director Human Resources | Director | HR | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Senior Director, HR Operations & Strategy | Director | HR | |
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President and Chief Operating Officer | CXO | Finance | |
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Senior Vice President, Chief Human Resources | CXO | HR | |
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Director of Workforce Development, Diversity and Inclusion | Director | HR | |
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Apps Being Evaluated by Care New England Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Care New England IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Care New England digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Care New England Technographics
Care New England is a Healthcare organization based in United States,
with around 6500 employees and annual revenues of $1.25 billion.
Care New England operates a diverse technology stack with applications such as
Corporate Compliance, EPIC EHR and Epic Caboodle (ex Cogito Data Warehouse),
covering areas like HR Compliance, Electronic Health Record and Data Warehouse.
Care New England has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Corporate Voice and Epic Systems.
Care New England recently adopted applications including
Kyndryl IT Modernization in 2023, EPIC EHR in 2022 and Corporate Compliance in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Care New England’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Care New England’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Care New England technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.