Providence, 2904, RI,
United States
Care New England Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Care New England and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Care New England employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care New England has purchased the following applications: Corporate Compliance for HR Compliance in 2021, EPIC EHR for Electronic Health Record in 2022, Epic Caboodle (ex Cogito Data Warehouse) for Data Warehouse in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care New England is running and its propensity to invest more and deepen its relationship with Corporate Voice , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care New England revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care New England intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Voice | Legacy | Corporate Compliance | HR Compliance | HCM | n/a | 2021 | 2021 |
In 2021, Care New England implemented Corporate Compliance in the HR Compliance category. Corporate Compliance was deployed to reinforce HR and benefits compliance workflows, centralizing policy and procedure management, employee training and attestations, incident and whistleblower reporting, and audit-ready recordkeeping for HR operations. The implementation targeted HR and benefits administration functions across the health system, establishing a single compliance control plane to manage regulatory requirements and internal governance for employee-facing programs.
Also in 2021, Care New England named AIG Retirement Services, including the VALIC family now part of Corebridge Financial, as the exclusive retirement plan provider to consolidate its 403(b) and 457(b) plans onto a single platform. The public announcement describes plan consolidation onto AIG VALIC's platform, and the press release implies recordkeeping and plan administration responsibilities reside with VALIC Corebridge, supporting the broader HR Compliance and benefits governance agenda.
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Workforce Management | HCM |
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2001 | 2001 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2022 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2014 | 2014 |
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Pharmacy Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | Epic Caboodle (ex Cogito Data Warehouse) | Data Warehouse | Analytics and BI | n/a | 2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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API Management | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2023 | 2023 |
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