Care/of Technographics
Care/of Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care/of and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Care/of employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care/of has purchased the following applications: Stripe Payments for Payment Processing in 2016, Greenhouse ATS for Applicant Tracking System in 2017, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care/of is running and its propensity to invest more and deepen its relationship with Stripe , Churn Buster , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care/of revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care/of intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care/of Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Care/of implemented Stripe Payments for Payment Processing on its website. Care/of deployed Stripe Payments to handle online checkout and card acceptance, placing Payment Processing squarely within its e-commerce and revenue operations workflows.
The Stripe Payments implementation centers on core payment processing capabilities, including card tokenization, payment authorization, and settlement orchestration. The deployment uses embedded checkout elements and server side API integration to manage the transaction lifecycle, configured for payment method acceptance, currency handling, and standard fraud screening and dispute handling workflows common to Payment Processing platforms.
Operational coverage is focused on the website checkout flow and the downstream finance and customer support functions responsible for reconciliation and dispute management. Governance was established around centralized payment configuration, role based access to transaction operations, and monitoring of payment events to support compliance and operational control while Stripe Payments remains the primary payment acceptance layer for online purchases.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Care/of implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS instance is integrated into Care/of's corporate careers site and serves as the primary cloud-hosted recruiting platform for the 160-employee retail brand in the United States, centralizing candidate records, job postings, and application intake routed from the company website.
Functional deployment emphasizes core Applicant Tracking System capabilities including job requisition publication to the careers page, candidate sourcing via the website, structured interview workflows, interview scheduling, scoring templates, and offer management. Operational ownership is held by People Operations and hiring managers, with configuration of job templates, approval workflows, and candidate stage gating to align hiring governance and interview coordination, embedding the Greenhouse ATS application into Care/of recruiting processes and the public careers experience.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Care/of implemented Zoom Chat (ex Solvvy) on its website. The implementation leverages the Chatbots and Conversational AI category to provide web-embedded conversational assistance for direct-to-consumer product guidance, order help, and customer support workflows.
Zoom Chat (ex Solvvy) was configured to host conversational flows, a self-service knowledge base, and guided commerce scripts, enabling routing of customer queries and escalation paths to email or human agents where required. Deployment focused on the public website storefront and customer support touchpoints, impacting customer experience, ecommerce operations, and support functions. Governance centered on content management of the conversational knowledge base, iterative tuning of intent classification, and operational handoff procedures between automated conversations and human teams.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Care/of
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Care/of Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||