Lititz, 17543, PA,
United States
Cargill Cocoa & Chocolate Technographics
Cargill Cocoa & Chocolate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cargill Cocoa & Chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2640 Cargill Cocoa & Chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cargill Cocoa & Chocolate has purchased the following applications: Oracle NetSuite CRM for CRM in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cargill Cocoa & Chocolate is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cargill Cocoa & Chocolate revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cargill Cocoa & Chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cargill Cocoa & Chocolate Tech Stack and Enterprise Applications
Cargill Cocoa & Chocolate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2010 | 2010 |
In 2010, Cargill Cocoa & Chocolate implemented Oracle NetSuite CRM to consolidate customer and commercial workflows. The implementation targeted CRM functions for sales, marketing, and customer service across its United States operations, aligning the Oracle NetSuite CRM deployment with enterprise account and contact management needs.
Oracle NetSuite CRM was configured to deliver core CRM modules including account and contact management, lead and opportunity management, activity and task tracking, case management for service teams, and campaign list management for marketing. Business rules and workflow automation were implemented to standardize opportunity staging, lead qualification, and case escalation, and role based dashboards were provisioned to support sales pipeline visibility and service response monitoring.
Operational governance established data stewardship for a centralized customer master, role based access controls, and standardized sales and service processes, enabling consistent CRM data governance and user workflows. This Cargill Cocoa & Chocolate deployment of Oracle NetSuite CRM supports sales, marketing, and customer service business functions while centralizing customer records and activity streams for commercial teams.
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IT Decision Makers and Key Stakeholders at Cargill Cocoa & Chocolate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO/EVP | CXO | Finance | ||||
| Chief Information Security Officer | CXO | IT | ||||
| VP Information Technology Cargill Inc Enterprise Architecture Lead | VP | IT |
Apps Being Evaluated by Cargill Cocoa & Chocolate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||