AI Buyer Insights:

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Carglass
Location
Cromhoffsbleekweg 3,
Enschede, 7513 ET,
Netherlands
Website
https://www.carglass.nl/
Phone
31 5343 20350
Artw industry
Automotive
Employee
Revenue

Carglass Technographics

Carglass Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Carglass and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Carglass employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Carglass has purchased the following applications: Microsoft 365 for Collaboration in 2015, Genesys SMS Messaging for Customer Engagement in 2020, Intuit Mailchimp Mandrill for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Carglass is running and its propensity to invest more and deepen its relationship with Microsoft , Genesys , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Carglass revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carglass intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Carglass Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys SMS Messaging Customer Engagement CRM Genesys 2020 2020
In 2020, Carglass implemented Genesys SMS Messaging as part of a broader standardization on the Genesys Cloud platform to unify customer journeys across voice, email, SMS, web messaging and WhatsApp. The deployment falls under the Customer Engagement category and centralized outbound and inbound customer communications for Carglass Netherlands. The implementation configured Genesys SMS Messaging as an integrated channel within an omnichannel routing and journey orchestration framework, enabling automated SMS workflows and targeted outbound vehicle recovery communications. Configuration emphasized channel parity with voice and digital messaging, and standard Customer Engagement capabilities such as contact routing, message templates, and journey analytics were used to support customer service and recovery workflows. Operational coverage targeted customer service and vehicle-recovery functions in the Netherlands, unifying interactions across voice, email, SMS, web messaging and WhatsApp into a single Genesys Cloud contact center architecture. The deployment connected service agents and outbound teams into consolidated queues and workflows, improving consistency of messaging and handoffs between channels. Genesys Professional Services led the implementation and rollout, guiding configuration, journey design, and staged adoption across teams. Outcomes reported in the customer story include 75% of customers choosing digital journeys and doubling outbound vehicle-recovery productivity without adding headcount, reflecting increased digital adoption and throughput after the Genesys SMS Messaging implementation.
Marketing Analytics CRM 2014 2014
Tag Management CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Mandrill Transactional Email PaaS n/a 2017 2017
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Carglass
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Carglass Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Carglass Technographics

Carglass is a Automotive organization based in Netherlands, with around 6 employees and annual revenues of $2.0 million.

Carglass operates a diverse technology stack with applications such as Microsoft 365, Genesys SMS Messaging and Intuit Mailchimp Mandrill, covering areas like Collaboration, Customer Engagement and Transactional Email.

Carglass has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Genesys and Intuit.

Carglass recently adopted applications including Amazon CloudFront in 2022, Cloudflare CDN in 2021 and Genesys SMS Messaging in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Carglass’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Carglass’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Carglass technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.