San Antonio, 78212, TX,
United States
Caring Senior Service Technographics
Caring Senior Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caring Senior Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Caring Senior Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caring Senior Service has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2005, Clearstar ESR Check for BackGround Screening in 2019, Tawk.to for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caring Senior Service is running and its propensity to invest more and deepen its relationship with Intuit , Clearstar , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caring Senior Service revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caring Senior Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caring Senior Service Tech Stack and Enterprise Applications
Caring Senior Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2005 | 2005 |
In 2005, Caring Senior Service implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The initiative targeted consolidation of core financial processes for a mid market home care provider based in the United States, reflecting an organization size of approximately 500 employees and near 100 million in annual revenue. The deployment framed Intuit Quickbooks Enterprise as the central system for enterprise financial management across corporate finance and regional accounting functions.
Configuration work focused on foundational ERP Financial capabilities, including general ledger configuration, accounts payable, accounts receivable, customer billing workflows, and financial reporting modules. Intuit Quickbooks Enterprise was configured to enforce a standardized chart of accounts and period close controls, and to manage transaction processing rules appropriate for recurring client billing and payer receipts. The implementation used role based access and audit logging features within the application to support segregation of duties and financial compliance workflows.
Operational governance was organized under centralized finance leadership to define month end close procedures, account reconciliation cadence, and change control for master data such as customer and chart of accounts records. Training and steady state support were structured for accounting and operations staff to adopt the Intuit Quickbooks Enterprise driven workflows, with configuration governance to manage future finance process changes. The narrative centers on Caring Senior Service, Intuit Quickbooks Enterprise, ERP Financial and the finance and accounting business functions that were brought under a single enterprise financial system.
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Caring Senior Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearstar | Legacy | Clearstar ESR Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, Caring Senior Service implemented Clearstar ESR Check to centralize hiring and screening for frontline caregivers. The Clearstar ESR Check deployment supported BackGround Screening workflows at the Austin, Texas agency where an Agency Director leads a staff of 30 to 40 caregivers.
Clearstar ESR Check was configured to handle applicant screening workflows typical of BackGround Screening, including identity verification, criminal history screening, and employment verification, and was operationally linked with Paylocity for onboarding handoffs. The deployment aligned background screening results with HR and recruiting processes and used Microsoft Office and Microsoft Teams to coordinate candidate outreach and caregiver assignment.
Rollout and governance were managed at the site level, with the Agency Director acting as Project Manager for on-site hiring events and owning caregiver interviewing and onboarding processes. Operational coverage focused on caregiver recruitment, retention, and remote employee technical support, embedding Clearstar ESR Check into day-to-day hiring operations.
As implemented, Clearstar ESR Check supported building and retaining a stronger caregiver pool through structured interviewing and onboarding, and enabled high-quality technical support for remote staff while linking screening outcomes into Paylocity-driven onboarding workflows.
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Caring Senior Service AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Caring Senior Service implemented Tawk.to on its public website, deploying the vendor chat widget as a customer-facing conversational layer. The implementation is classified under Chatbots and Conversational AI, with the Tawk.to application embedded site wide to capture real-time visitor interactions and support live messaging workflows.
The Tawk.to deployment was configured to operate as a client-side chat widget and agent console pairing, enabling live chat, canned responses, offline messaging, visitor context capture, and transcript retention. Configuration work focused on widget placement, business hours routing, canned reply libraries, and basic automation triggers to route incoming chats to staffed agent queues and capture lead details.
Operational coverage centers on web customer engagement and support functions, supporting customer service and inbound lead capture activities across the corporate site. Architecturally the solution relies on an embedded JavaScript snippet connecting browser sessions to the Tawk.to cloud service and an agent-facing console for service coordinators, with agent accounts and role access configured to align with support workflows.
Governance for the rollout emphasized chat routing rules, agent access controls, and transcript retention policies to ensure consistent handling of incoming conversations. The narrative focuses on structural deployment and operational integration of Tawk.to as the primary web chat solution for Caring Senior Service under the Chatbots and Conversational AI category.
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Caring Senior Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Caring Senior Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Caring Senior Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Caring Senior Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting Manager | Manager | Finance | ||||
| Owner/COO | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by Caring Senior Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||