CarLotz, Inc.
611 Bainbridge Street Suite 100,
Richmond, 23224, VA,
United States
Richmond, 23224, VA,
United States
1 804-728-3833
Automotive
CarLotz, Inc. Technographics
CarLotz, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CarLotz, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 492 CarLotz, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CarLotz, Inc. has purchased the following applications: Stripe Payments for Payment Processing in 2021, AutoFi Platform for Dealership Management in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CarLotz, Inc. is running and its propensity to invest more and deepen its relationship with Stripe , AutoFi , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CarLotz, Inc. revenues, which have grown to $258.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CarLotz, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CarLotz, Inc. Tech Stack and Enterprise Applications
CarLotz, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, CarLotz, Inc. implemented Stripe Payments on its public website to handle online transaction processing. CarLotz, Inc. deployed Stripe Payments as the Payment Processing solution for e-commerce checkout and payment authorization across its consumer-facing vehicle sales flows.
The deployment centers on embedding Stripe Payments checkout capabilities and card tokenization into the website checkout path, leveraging standard Payment Processing functions such as authorization, capture, hosted checkout pages, and fraud screening typical of the category. Operational ownership is aligned to payments and finance teams, with governance focused on payment operations, PCI aligned controls, and customer payment experience workflows.
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CarLotz, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoFi | Legacy | AutoFi Platform | Dealership Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, CarLotz, Inc. deployed the AutoFi Platform on its website to enable online vehicle retailing and embedded financing workflows. The AutoFi Platform serves as CarLotz's Dealership Management application for customer facing digital sales and finance orchestration.
The implementation configures AutoFi Platform to surface inventory, present detailed vehicle pricing and condition information, and orchestrate digital retailing workflows including online checkout and financing application flows, capabilities aligned with Dealership Management functionality. Configuration work emphasized customer facing modules for document generation, buyer data capture, and workflow orchestration to support sales and finance processes.
Operational scope centers on the website channel and impacts sales, online merchandising, and finance teams within CarLotz, Inc. Governance aligned web operations and sales process owners to the platform, embedding AutoFi Platform into checkout and lead capture workflows and establishing operational ownership for ongoing configuration and content updates.
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CarLotz, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CarLotz, Inc. implemented LivePerson Conversational Cloud on its website. The deployment used LivePerson Conversational Cloud to introduce Chatbots and Conversational AI capabilities into customer facing web messaging, supporting customer service and online sales workflows.
Configuration centered on conversational bot flows, intent recognition, automated messaging and live agent handoff with session routing to human operators for complex inquiries. The LivePerson Conversational Cloud implementation also included conversation analytics and monitoring modules to manage bot behavior and provide transcript visibility for agent review.
Integration work focused on embedding the LivePerson web messaging client into CarLotz.com and aligning chat session routing with internal support queues and agent workflows. Operational scope covered customer support and ecommerce contact points on the CarLotz web property, with governance changes to scripting, agent training and ongoing model tuning to maintain conversational accuracy.
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CarLotz, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CarLotz, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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CarLotz, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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CarLotz, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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CarLotz, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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CarLotz, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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CarLotz, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CarLotz, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CarLotz, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CarLotz, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CarLotz, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CarLotz, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CarLotz, Inc. Technographics
CarLotz, Inc. is a Automotive organization based in United States,
with around 492 employees and annual revenues of $258.0 million.
CarLotz, Inc. operates a diverse technology stack with applications such as
Stripe Payments, AutoFi Platform and LivePerson Conversational Cloud,
covering areas like Payment Processing, Dealership Management and Chatbots and Conversational AI.
CarLotz, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, AutoFi and LivePerson.
CarLotz, Inc. recently adopted applications including
Spotify Ad Analytics in 2022, Artsai in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CarLotz, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CarLotz, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CarLotz, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.