Carlsbad, 88220, NM,
United States
Carlsbad Medical Center Technographics
Carlsbad Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carlsbad Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Carlsbad Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carlsbad Medical Center has purchased the following applications: McKesson Business Performance for Healthcare ERP in 2011, Stericycle InQuicker for Online Meeting Scheduling in 2017, Adobe Marketo for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carlsbad Medical Center is running and its propensity to invest more and deepen its relationship with McKesson , Stericycle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carlsbad Medical Center revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carlsbad Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carlsbad Medical Center Tech Stack and Enterprise Applications
Carlsbad Medical Center ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McKesson | Legacy | McKesson Business Performance | Healthcare ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Carlsbad Medical Center implemented McKesson Business Performance, deploying the application as its Healthcare ERP to centralize financial and operational performance reporting across the organization. The implementation targeted hospital finance, revenue cycle oversight, and operational analytics for the 600 employee facility, positioning McKesson Business Performance as the central performance management layer and standardizing reporting structures across departments.
Configuration emphasized financial management, budgeting and reporting modules, cost accounting and performance dashboards along with revenue cycle analytics consistent with Healthcare ERP capabilities. The Medical Records department received targeted configuration and change management support to align reporting and coding metrics with clinical operations, the Medical Records group converted to the McKesson Patient Folder EMR in 2018, and coding was centralized in 2019 to unify documentation and billing workflows under the hospital reporting framework.
Governance established centralized reporting standards and cross functional workflows between finance, medical records and coding operations to ensure consistent coding data for financial reporting. Rollout and process restructuring prioritized training for Medical Records and coding staff, and McKesson Business Performance functioned as the authoritative source for performance metrics used in those governance processes.
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Carlsbad Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stericycle | Legacy | Stericycle InQuicker | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017 Carlsbad Medical Center deployed Stericycle InQuicker as an Online Meeting Scheduling solution on its public website. The implementation embeds Stericycle InQuicker directly into the hospital web presence to provide patient-facing appointment booking and self-scheduling capabilities. Carlsbad Medical Center uses Stericycle InQuicker Online Meeting Scheduling to support patient access and appointment booking workflows.
The deployment centers on web-embedded scheduling widgets and a configurator for appointment types, service lines, and available slots, reflecting standard Online Meeting Scheduling functional elements. Configuration likely included intake form capture, appointment type and duration rules, real-time slot visibility, and automated confirmation and reminder messaging consistent with patient scheduling workflows. The narrative restates Stericycle InQuicker as the application delivering these scheduling and patient intake capabilities.
Operational responsibility spans the hospital patient access teams and the IT team that integrated the booking interface on the public site, with administrative controls used to manage schedules and business hours. Governance focused on appointment rules, patient data capture and front-desk workflow alignment to ensure booked times were routable into existing operational processes. The implementation is scoped to the Carlsbad Medical Center website and centers on improving online patient scheduling access using Stericycle InQuicker Online Meeting Scheduling.
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Carlsbad Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Carlsbad Medical Center deployed Adobe Marketo as its Marketing Automation solution on its public website. Adobe Marketo is implemented to manage email marketing, landing pages and forms, web engagement tracking, segmentation, and automated nurture campaign orchestration for patient engagement workflows.
The deployment embeds Adobe Marketo assets into the site, including hosted landing pages, embedded forms, and a web tracking tag to capture session level engagement and referral data. Configuration work emphasized modular campaign templates, reusable email templates, dynamic segmentation rules, and behavior driven triggers to automate lifecycle orchestration and scheduled outreach.
Operational scope centers on marketing and patient outreach functions within the organization, with Adobe Marketo used to centralize campaign deployment and consented communication workflows. The documented integration footprint is website focused, with campaign ownership and user roles organized to align marketing operations to patient engagement processes.
Governance implemented role based access controls, approval gates for outbound messages, and data hygiene processes for contact management and unsubscribe handling to address healthcare privacy expectations. The rollout prioritized web led lead capture and email orchestration, with ongoing refinement of segmentation and campaign rules managed by marketing operations.
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Carlsbad Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Carlsbad Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Carlsbad Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carlsbad Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||