Carlsbad, 88220, NM,
United States
Carlsbad Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carlsbad Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Carlsbad Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carlsbad Medical Center has purchased the following applications: McKesson Business Performance for Healthcare ERP in 2011, Stericycle InQuicker for Online Meeting Scheduling in 2017, Adobe Marketo for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carlsbad Medical Center is running and its propensity to invest more and deepen its relationship with McKesson , Stericycle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carlsbad Medical Center revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carlsbad Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McKesson | Legacy | McKesson Business Performance | Healthcare ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Carlsbad Medical Center implemented McKesson Business Performance, deploying the application as its Healthcare ERP to centralize financial and operational performance reporting across the organization. The implementation targeted hospital finance, revenue cycle oversight, and operational analytics for the 600 employee facility, positioning McKesson Business Performance as the central performance management layer and standardizing reporting structures across departments.
Configuration emphasized financial management, budgeting and reporting modules, cost accounting and performance dashboards along with revenue cycle analytics consistent with Healthcare ERP capabilities. The Medical Records department received targeted configuration and change management support to align reporting and coding metrics with clinical operations, the Medical Records group converted to the McKesson Patient Folder EMR in 2018, and coding was centralized in 2019 to unify documentation and billing workflows under the hospital reporting framework.
Governance established centralized reporting standards and cross functional workflows between finance, medical records and coding operations to ensure consistent coding data for financial reporting. Rollout and process restructuring prioritized training for Medical Records and coding staff, and McKesson Business Performance functioned as the authoritative source for performance metrics used in those governance processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stericycle | Legacy | Stericycle InQuicker | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017 Carlsbad Medical Center deployed Stericycle InQuicker as an Online Meeting Scheduling solution on its public website. The implementation embeds Stericycle InQuicker directly into the hospital web presence to provide patient-facing appointment booking and self-scheduling capabilities. Carlsbad Medical Center uses Stericycle InQuicker Online Meeting Scheduling to support patient access and appointment booking workflows.
The deployment centers on web-embedded scheduling widgets and a configurator for appointment types, service lines, and available slots, reflecting standard Online Meeting Scheduling functional elements. Configuration likely included intake form capture, appointment type and duration rules, real-time slot visibility, and automated confirmation and reminder messaging consistent with patient scheduling workflows. The narrative restates Stericycle InQuicker as the application delivering these scheduling and patient intake capabilities.
Operational responsibility spans the hospital patient access teams and the IT team that integrated the booking interface on the public site, with administrative controls used to manage schedules and business hours. Governance focused on appointment rules, patient data capture and front-desk workflow alignment to ensure booked times were routable into existing operational processes. The implementation is scoped to the Carlsbad Medical Center website and centers on improving online patient scheduling access using Stericycle InQuicker Online Meeting Scheduling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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