Carpetright
Purfleet Bypass,
Purfleet, RM19 1TT,
United Kingdom
Purfleet, RM19 1TT,
United Kingdom
44 33 0333-3444
Retail
Carpetright Technographics
Carpetright Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carpetright and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Carpetright employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carpetright has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, TribePad ATS for Applicant Tracking System in 2021, Microsoft Dynamics 365 Field Service for Field Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carpetright is running and its propensity to invest more and deepen its relationship with Microsoft , TribePad , Fuse Universal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carpetright revenues, which have grown to $632.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carpetright intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carpetright Tech Stack and Enterprise Applications
Carpetright ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Carpetright implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial backbone. The implementation positioned Microsoft Dynamics 365 for Finance and Operations to support Carpetright’s finance, supply chain and commerce operations across its United Kingdom retail footprint, aligning the application to core accounting, inventory and point of sale financial workflows.
The deployment included Microsoft Dynamics 365 Finance and Supply Chain Management capabilities and Dynamics 365 Commerce components, with configuration work focused on financial management, order to cash, procure to pay, inventory management and commerce integration patterns. Functional design work emphasized standard ERP Financial modules combined with commerce SDK extensibility to align retail pricing, promotions and sales reconciliation to the finance ledger.
Technical implementation leveraged Microsoft Lifecycle Services, TFS and DevOps practices for environment lifecycle and release management, and used Commerce SDK plus custom integration development skills to tie commerce and supply chain processes to financial posting. Development skills cited include .NET framework, object oriented programming and PL SQL, indicating custom extension and integration work within Dynamics 365 Finance & Supply Chain Management and Dynamics 365 Commerce.
Governance and operationalization were structured around DevOps pipelines and LCS environment controls, with functional design governance supporting cross‑team workflows between finance, supply chain and commerce teams. Ongoing developer activity on Microsoft Dynamics 365 for Finance and Operations reflects a sustained engineering and integration posture to maintain commerce to finance continuity for Carpetright’s retail operations.
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Carpetright HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Carpetright implemented TribePad ATS on its website. The TribePad ATS functions as the company Applicant Tracking System, providing job posting and candidate intake directly through the Carpetright career site and enabling centralized candidate tracking for retail store and corporate vacancies. The platform supports standard ATS workflows including configurable application forms, shortlist and status tracking, and staged recruiting processes used by HR and hiring managers.
Deployment is a web integrated career site implementation with TribePad ATS acting as the primary application capture and initial screening channel. Operational ownership is held within HR and talent acquisition, centralizing vacancy creation, candidate communication templates, and hiring manager access controls to standardize recruitment workflows across the business.
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Learning and Development | HCM |
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2017 | 2017 |
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Carpetright ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021 Carpetright deployed Microsoft Dynamics 365 Field Service as its Field Service Management application for aftersales and in-home fitting operations. The deployment provisioned core field service capabilities including work order lifecycle, scheduling and dispatch, technician mobile access, and parts inventory control.
Configuration work included service account and contract models, configurable service agreements, resource skills and availability-based scheduling, and mobile forms for onsite job execution. The implementation reused Dynamics 365 Service Management and Project Service functional patterns to support coordinated installations and complex job orchestration.
Integrations tied Microsoft Dynamics 365 Field Service to other Dynamics 365 modules in use at Carpetright, specifically Dynamics 365 Finance, Commerce, Supply Chain, Manufacturing, Sales, and the Power Platform for workflow automation and reporting. The operational scope covered service operations aligned with Carpetright retail stores and distribution centers across the United Kingdom, enabling end to end order to invoice process flows within the Microsoft ecosystem.
A Dynamics 365 Specialist provided functional consulting and configuration support from July 2021 to July 2022 in London, executing configuration, testing and stabilization activities and embedding role based workflows for dispatch and service governance. Governance efforts emphasized formalizing scheduling policies, approval pathways for parts and returns, and operational handoffs between store, warehouse and field teams.
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Carpetright AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Carpetright Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Carpetright Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Carpetright Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Carpetright eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2022 |
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Carpetright SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2021 | 2022 |
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Carpetright CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2022 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2022 |
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Carpetright ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Carpetright PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Carpetright IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Carpetright CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Carpetright
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carpetright Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carpetright IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carpetright digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carpetright Technographics
Carpetright is a Retail organization based in United Kingdom,
with around 3000 employees and annual revenues of $632.0 million.
Carpetright operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, TribePad ATS and Microsoft Dynamics 365 Field Service,
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Carpetright has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and TribePad.
Carpetright recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2021, TribePad ATS in 2021 and Microsoft Dynamics 365 Field Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carpetright’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carpetright’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carpetright technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.