Carrefour France
Carrefour France Technographics
Carrefour France Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carrefour France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 Carrefour France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carrefour France has purchased the following applications: Atos Worldline for Payment Processing in 2022, Workday HCM for Core HR in 2021, ODS2 for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carrefour France is running and its propensity to invest more and deepen its relationship with Atos , Workday , Edflex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carrefour France revenues, which have grown to $46.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carrefour France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carrefour France Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Worldline | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Carrefour France deployed Atos Worldline WL Scan & Pay mobile self checkout solution for Carrefour Proximité to accelerate payments and reduce in store waiting times. Atos Worldline was implemented as a Payment Processing capability to enable smartphone based checkout workflows and in store payment acceptance across proximity formats.
The implementation centered on the WL Scan & Pay mobile self checkout experience, combining barcode scanning on customer smartphones with in app payment authorization and receipt issuance, reflecting standard Payment Processing functional modules for retail point of sale. Configuration focused on consumer facing mobile UX, payment flow orchestration, and in store transaction finalization to support finance intake for retail transactions.
Operational rollout began in 2022 and was extended to nine Carrefour Proximité stores in March 2022, going live the same year with measurable improvements to customer flow. The scope covered Carrefour Proximité neighborhood stores in France and impacted store operations, cashier workflows, and payment acceptance processes.
Governance and process adjustments accompanied the rollout, with frontline procedures adapted to support customer self checkout and reconciliation of mobile payment transactions. The program emphasized operational integration of the WL Scan & Pay mobile self checkout solution into existing retail operating rhythms to reduce queue times and speed checkout.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2021 | 2022 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ODS2 | Legacy | ODS2 | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Carrefour France implemented ODS2, a Business Process Management application to support workflow digitalisation and multichannel communications. ODS2 is positioned to handle process orchestration and document-centric workflows consistent with Business Process Management functional terminology and enterprise workflow automation.
Documentation from the vendor ecosystem notes Docoon as a provider to Carrefour in France for workflow digitalisation and multichannel communications, with explicit references to customer notifications and document delivery to improve message deliverability and operational efficiency. Module usage for multichannel messaging and document dematerialization and e-invoicing capabilities is inferred from the vendor and partner roster rather than from a detailed public implementation brief, therefore ODS2 deployment at Carrefour likely emphasizes messaging channels and electronic document flows alongside core BPM process models.
Operational scope centers on customer communications and document operations, affecting customer service touchpoints and back office document handling and distribution. The implementation narrative prioritizes workflow automation, message routing, and document dematerialization as Business Process Management capabilities that support improved deliverability and operational efficiency, aligned with Carrefour France ODS2 Business Process Management objectives.
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2025 | 2025 |
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Social Media Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2013 | 2013 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2024 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Master Data Management | PaaS |
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2016 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Network Detection and Response (NDR) | CyberSecurity |
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2023 | 2024 |
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IT Decision Makers and Key Stakeholders at Carrefour France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carrefour France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carrefour France Technographics
Carrefour France is a Retail organization based in France,
with around 80000 employees and annual revenues of $46.02 billion.
Carrefour France operates a diverse technology stack with applications such as
Atos Worldline, Workday HCM and ODS2,
covering areas like Payment Processing, Core HR and Business Process Management.
Carrefour France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Atos, Workday and ODS2.
Carrefour France recently adopted applications including
Kwanko Skale in 2025, Centric Pricing and Inventory in 2024 and Corelight NDR in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carrefour France’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carrefour France’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carrefour France technographics profile,
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